PLEASE DO NOT EVER PAY A DIME FOR FrostWire. Below we show you some screenshots of sites that scam people into paying monthly, yearly, or lifetime “memberships” to nowhere. FROSTWIRE IS FREE
There isn’t any service to pay for, you’re basically sharing your files with other people, that’s all, there is no service behind organizing the content in anyway, you just search other people’s computers, therefore, you don’t need to pay anybody for memberships.
DO NOT FALL FOR SITES LIKE THIS, YOU CAN USE FROSTWIRE FOR FREE ALL YOU WANT
These sites even put video demos, with a model showing you how to search, download and burn.
They even go and distribute OUR own FrostWire and put links to our servers and then charge people monthly fees.
Please do not download FrostWire from other websites, only download FrostWire from the official site www.frostwire.com
There’s no such thing as subscriptions or monthly fees, or one lifetime fee, etc. Since we don’t provide a download service, FrostWire is just a client of the Gnutella Network which is a FREE network.
FrostWire.com doesn’t sell FrostWire, however it accepts voluntary donations from its users.
If you are a victim already, look for an invoice, you will see it doesn’t come from FrostWire.com. First try to contact the company that charged you (not frostwire.com) and ask THEM (not us) for a refund, if you don’t succeed, then talk to your credit card company to open an investigation
DOWNLOAD ONLY FROM FROSTWIRE.COM
What to do to get my money back?
- Talk to the company that charged you, ask them for a full refund. The ONLY official distributors of FrostWire are www.frostwire.com and www.download.com
- If a company other than FrostWire LLC charged you and they refuse to give you a refund, go to your credit card company or bank and demand an investigation for credit card fraud is started so you can get your refund
Hopefully if we get enough investigations against these fraudulent companies they won’t be accepted to charge credit cards again.
So far we know that companies doing this are the following, and we are NOT ASSOCIATED WITH ANY OF THEM in any way:
- http://freefrostwiredownload.com <- FRAUD of the worst kind!!!
- MP3 Music HQ.Com
- Number One Music Inc with their site Free-FrostWire.com
- click-new-download.com (which shows a cheap copy of the LimeWire.com website to appear legitimate)
DO NOT FALL FOR THESE FRAUD SITES PLEASE. IF ITS TOO LATE ASK FOR A REFUND OR GO TO YOUR BANK OR CREDIT CARD COMPANY.
March 22, 2007 at 12:02 am |
esta muy bien el programa
April 2, 2007 at 9:35 am |
i falled for it and now it keeps makin my bank account go over drawn how do i stop this from happening?
April 2, 2007 at 1:53 pm |
i just payed 29 pounds 4 frostwire last night
April 4, 2007 at 10:47 am |
i read ur blog on “Dont get scammed”, stating that frostwire is free. i initially signed up for frostwire paying a “lifetime” membership for $29.99.
What do i do???? Who do i report it to?? Do they now have access to my banking account?? I am lost!
Please help
Kelly
September 20, 2007 at 12:19 pm |
Tell your credit card company to block all further charges coming from them.
Also tell them you want to start a case for a refund, it might take about a month,
but you’ll get your money back in case whoever is charging you doesn’t want to refund the money.
October 18, 2007 at 3:51 pm |
I payed for this service and it was charged on my credit card, what do I to get a refund?
June 1, 2009 at 3:09 am |
I just got sucked into paying $44.01 for Frostwire also. I will follow your advise and contact my credit card company and start a complaint for refund. Can’t you keep them from doing this to everyone?
October 19, 2007 at 8:34 am |
i paid 4 frostwire too!!!Should i go 2 a bank now 2 start a case for refund?
Help!
May 11, 2009 at 11:55 pm |
yes i have been done as well i live in australia so im hoping to get my money back
October 19, 2007 at 12:24 pm |
I never paid for anything and have always been using Frostwire for free. I guess my message is either a mistake or a glitch. This is a good program for people who’ve been scammed though!
October 19, 2007 at 1:20 pm |
i got scammed out of 52.00 dont use ur debt card the bank cant stop the transaction!!!
October 19, 2007 at 1:32 pm |
I paid for frostwire in january! i have just read this as my computer reset so i needed to download it again. is it too late to start a case for a refund. i know i will have the bank statement with it on.
October 19, 2007 at 4:34 pm |
Hey, I just called these people and they are putting through a refund! i paid $60 for a lifetime membership in march 2004, when I told them about this scam they did not resist. They must have made a fortune! Said my ‘lifetime membership’ was for technical support call them on USA 1800 436 5205 for a refund Canada 1800 978 7657 UK 0800 484 8387.
October 19, 2007 at 4:37 pm |
Hi,
I too have been scammed into paying for this program, I payed $27.00 NZ Dollars, But the good thing about it maybe is that I used a prepaid credit card, I think I may have caught a virus from the download too, because I.E pages keep appearing, and my web browser is always encountering problems and having to close, what do I do now?????
Help Me Please…
Lost Kiwi.
May 24, 2009 at 12:32 pm |
uh i hope you got a recovery disc…..if u dont i think u need to buy a virus preventing software,or call a computer dude?
June 9, 2009 at 11:35 am |
The first thing I would attempt is a ’system restore’. Hopefully it was turned on when or before you downloaded the program. And… YES… get a virus protection program such as Norton!
October 19, 2007 at 4:37 pm |
I was never charged for Frostwire. Where ever they got the software is illegal. Goto download.com and type in Frostwire. All software there is totally free.
October 19, 2007 at 5:38 pm |
i paid for this 3 days ago i read your statment for a fee i call the number i was promise a refund in about 10 days
October 19, 2007 at 6:19 pm |
ok..thanks for your infomation..thanks a lot
October 19, 2007 at 6:57 pm |
I had to pay 60 bucks for a lifetime subscription and supposedly your spam blockers and virus detector (which I never recieved) so your saying I just got shafted
October 19, 2007 at 7:04 pm |
Why is everyone asking how they can get help when it is very clearly stated above how to do this??? I’m sorry for the folks who got scammed, I really am, but u don’t have to spam the board with questions answered directly above in the blog ^^
October 19, 2007 at 7:05 pm |
About a month ago, I paid $25 for a lifetime membership to MP3Music HQ, using my debit card. Today I read this blog and called the company to demand a refund. A guy named Jeff yanked me around a little (wanted to charge me a $10 cancellation fee, for example) but eventually agreed to giving me a full refund and sent me an e-mail to confirm it would be credited to my checking account. If the credit doesn’t appear, I’ll post to this blog and let everyone know, but it looks like I’m getting my money back. Here’s the phone #: 800-978-7657. The first two times I called, I was on hold forever and just hung up. The last time (around 4:30 p.m. on a Friday), the call was answered quickly.
A few tips:
Tell them you feel they took your money fraudulently.
Do not accept anything other than a full and complete refund.
If they say that they supply a convenient way to access frostwire, say that downloading the program directly fron Frostwire is even more convenient.
When I asked him what service exactly were they charging me for that I couldn’t get for free, he said customer support. When I pointed out that it took me an hour to get someone on the phone, he stopped arguing and agreed to the refund.
This URL will take you directly to the company’s contact page: http://www.mp3helpdesk.com/contact.asp
Good luck!
May 17, 2009 at 11:07 am |
Thankyou so much Carol. I was also scammed by MP3 music. At first the man on the other end of the phone said he couldn’t find my account, But then magically it reappeared! I also could have sworn I hears a little girl in the background calling for “Daddy”. Are they doing this from home?!? Well he tried telling me I was paying for the customer support provided. I told him no thankyou and I expected a full refund. Thanks for the link. I was ready to write it up as a loss
October 19, 2007 at 7:41 pm |
i payed 19.95 a year and a half in July, they said it was becoming a member and that the music was free and it was for the access of Frostwire
October 19, 2007 at 8:52 pm |
I also fell for this scam. Do they have my bank account info now? I chose the one time fee…will they keep charging me? Is the program I have okay to download on?? is it a legit site? should I delete it?
October 19, 2007 at 10:13 pm |
They got me also! What do i do to get refunded?
October 19, 2007 at 10:14 pm |
They got mew also.
October 19, 2007 at 11:21 pm |
i fell 4 the scam too….my bad…
\
October 19, 2007 at 11:30 pm |
I payed full lifetime membership at MP3downloadhq, think 3 years ago and now I looked ur warning, got curious and logged in once more.The site is still running with guides and extra’s for members, but nothing you can’t get for free, like ex: Skype,bittorrent, firefox with google toolbar. Don’t you think they will say that they are running a service? And allmost forgot FrostWire is the main thing on the first page.
October 19, 2007 at 11:31 pm |
the best program yet…thanx
October 19, 2007 at 11:43 pm |
i just cancelled my subcription…5 to 10 business days to process…we will see
October 20, 2007 at 3:54 am |
I never paid a thing:) i love frostwire….
October 20, 2007 at 6:40 am |
I also paid for the lifetime membership and they charged me about $70 of bullcrap. Has there been any case where they charged another fee after the intial lifetime membership fee has been paid for you guys?
October 20, 2007 at 7:02 am |
I didn’t fall for this scam, but I did have a problem with another company that was debiting my bank account monthly even though I opted out of their services. It will take about two months but your bank will stop them. Just go to your bank and have thm start an investigation!
October 20, 2007 at 7:15 am |
i paid £24 for a lifetime service too today 20/10/07 at about 9am what should i do
October 20, 2007 at 9:45 am |
DIG IT.
October 20, 2007 at 9:50 am |
Sadly I fell for this and am extremely cross with myself – have informed my credit card company, but it is not a quick fix unfortunately. Please beware MP3MusicHQ!
October 20, 2007 at 10:45 am |
I got scammed!!! Cost me $65.00 for a “Lifetime Membership”. What a pile of bull Would like my money back. Would also like to them prosecuted
October 20, 2007 at 11:26 am |
My name is Teresa and I did get scammed. I will dispute this claim and use frostwire for free as per frostwire. I was charged even more than I was supposed to be for four different amounts.
October 20, 2007 at 11:59 am |
i just subscribe to lifetime frostwire subscription. how can i have it refunded?
October 20, 2007 at 1:04 pm |
yes i also fell for it an was charged an over fee. but thanks to this notice i was able to go to my bank an get my over dreaft fee an what they charged me.if we who were robbed dont take this step to stop this fack companys then they will do it again to other just like us who enjoy listenig to music, take a stand
October 20, 2007 at 1:14 pm |
Thank you for informing me of this. I called MP3Music.com and MADE them refund my 34.95. They argued and even tried to charge an extra 9.95 but finally refunded it.
Thanks!!
October 20, 2007 at 1:26 pm |
Nunca paguei pelo FrostWire… O serviço é mto bom e como a grana é curta num teria como pagar se fosse cobrado!
Valeu FrostWire!
October 20, 2007 at 2:02 pm |
yes I’ve been caught as well, paid on credit card bill came in as MPMUSICHQ-COM – contacting the bank straight away!
October 20, 2007 at 2:29 pm |
ok I dont know why you dont just go to the frostwire website or limewire website, if you dont about it ask people about it. I am so happy these are here i can now keep up with my friends with all the downloads , just get peer guardian 2 and then you wint be caught or get framed for supposedly doing what you are allowed to do.
October 20, 2007 at 2:48 pm |
OWNED !!! WTF how could you be possibly dumb enough to fall for that ?
Well I hope in the future people will be more aware of the scams going around the internet
October 20, 2007 at 3:37 pm |
I have subscribed to Limewire Basic FREE! for almost 2 years! NOW I can’t re-istall it….why? I have JUST!! given my credit card details for £24 lifetime membership!!! I am VERY concerned that as an OAP! I have been “hoodwinked”!! How do I stop this payment for a “Free” service going through? HELP!!
October 20, 2007 at 3:49 pm |
A very BASIC simple question NOW!Why HASN’T “LIMEWIRE” announced it’s new! title and avoided all this confusion?I am seriously worried NOW! as an OAP on a VERY restricted income/pension..that some b****** is linking into my account details NOW!! God, it’s Saturday night and I can’t stop this transaction now! If I, and those folks above have paid their subscription..who the hell? is profiting for a “Free Service”?? as you have described!??Better get some answers soon..as I WILL …PERSONALLY take “this scam” ALL THE WAY! starting with “Watchdog”! ..a UK consumers guide! from Cherub 132!!! GRRRRRRRRRRR!!!
October 20, 2007 at 4:21 pm |
I paid 4 frosrwire lifetime access and like 4 months….but i want my money back:( thanks 4 the information
October 20, 2007 at 4:23 pm |
these people riped me off and i,m highly upset there no better than bush
October 20, 2007 at 4:51 pm |
Here is a company notorious for doing this:
http://www.veign.com/blog/2007/10/cdearth-thinkall-one-big-scam.html
Keep up the great work with Frostwire!
October 20, 2007 at 4:57 pm |
What i say is i got scamed i think you know who by as it probably the same people who scamed every one else.Ithink everyone who has been taken in should donate the money they have payed to c’dentials to your site, as they were willing to pay anyway and at least it would feel as if they were not riped of so bad,also it would give a lot more money to help your site and make it far better and we would reep the rewards. Any way thats my opinion.from James.
October 20, 2007 at 5:06 pm |
I guess I was lucky. I didn’t pay for it.
October 20, 2007 at 5:09 pm |
I HOPEYOU GET THE CROOKS
October 20, 2007 at 5:14 pm |
Nunca he pagado por el programa, es excelente y sobre todo free. Say YES to free software
October 20, 2007 at 5:29 pm |
thanks
October 20, 2007 at 5:50 pm |
Yeah right .99 cents a month for something FREE! Luckily I got my money back, or at least that’s what they said. We’ll see!
October 20, 2007 at 6:26 pm |
I was charged $9.88 USD and $24.76 on my MasterCard when I downloaded Frostwire. As you now say that it is absolutely free, I should be reimbursed the aforementioned amount ASAP, considering that everytime I try to download a song, it takes forever and on ocasion it shuts my computer system down. Look forward to hearing from you.
Thank you.
Rita.
October 20, 2007 at 6:36 pm |
I’ve been done too but I’ve wiped my history since & now I’ve no way of telling who I’ve paid… is there any other way of finding out?
October 20, 2007 at 6:44 pm |
what a bunch of jerks!
October 20, 2007 at 6:48 pm |
Will contact my card company ASAP
The receipt was from MP3 Music HQ.com
October 20, 2007 at 7:15 pm |
Hi,
I am a lifetime member, why do you send me a reminder for a lifetime membership. I paid it a year ago. I love Frostwire, great stuff.
Thanks for the good work
October 20, 2007 at 8:32 pm |
i had pad in full for this program and i would like to get my 36 dolles back my add. is 737lakeview ave, lowell mass. 01850
November 22, 2007 at 3:51 am |
I fell for the scam. When I typed in a search for limewire I was redirected to Frostwire & the download page. I just thought it was the upgrade to limewire so I went for it. I did a 1 yr membership w/ spyware. they charged me 59.00. I called them to have the charge reversed & they offered to take off the tech support & spyware program but keep the 1 yr membership, I agreed. (thinking it was for limewire) Then I got a virus on my PC & had to clear a bunch of stuff off & while looking for the download for frostwire I found this forum. THANK YOU ! I called them for a full refund. They tried to talk me into keeping it & thats when I let them know I’m not paying for a scam. Then after being put on hold I was told I would have to pay a processing & handling fee. I said I will not pay for it. So…if you call and they try to give anyone else this line of bull, my advise is just keep saying no I want a full refund!
November 22, 2007 at 5:31 pm |
why dont you stupid mother fuckers open your eyes before you enter your credit card details into a site!!!!! Usually when i pay for something, i know what im paying for???? Catch a wake up, stop crying and wisen up:) There is no place on frostwire for you to enter credit card details and there’s no indication of price either on the frostwire website….so what the fuck are you guys paying for???
November 22, 2007 at 6:13 pm |
When i purchsed this frostwire for $64.99 I was lead to believe that this was the one and only payment required… Alas it was not, there is something in the fine print stating that for $11.35 per month is required for automatic updates for new releases of the software. You can contact them and ask for this to be taken off..
November 22, 2007 at 8:03 pm |
when they say ppl r stupid u guys take the cake look its down to ur own stupid ass to read what u signing up for if u cant read i shouldnt be online becuz its gay fuckers like u guys that make shit for everyone else some of u r so stupid and say u didnt know what u were filling in ur credit cards details for.ANY NORMAL PERSON WHO HAS ANY SENSE WILL READ SOMETHING BEFORE PUTTING IN THERE CREDIT CARD DETAILS so its down to ur own stupid ass for not reading what u r doing.u bunch of dumb fuckers
November 23, 2007 at 2:38 am |
Will contact my card company ASAP
The receipt was from MP3 Music HQ.com
November 24, 2007 at 10:44 am |
I really want to thank Carol who posted on 10-19-07 for the info to get in contact with the people who ripped me off! I called them this morning and they said they will refund all my money, they charged my account 4 times for a total of $65.47 last night. I would also like to thank this site for being here so I could get the help I needed. MP3Download # is 1-800-978-7657 for anyone else who gets scammed. I will be more careful in the future. Thanks again!!!
November 26, 2007 at 4:45 am |
this is a scam
we now speak to indians aswell they say they offer support and dont sell the software as the software is free.
I also sometimes get to speak to some type of koren persons they are worse than the indians they dont know anything
November 27, 2007 at 9:47 pm |
there is another phone number to contact them at…it is 1-866-730-0934 DO NOT let them charge you ten dollars for cancelling your account. Tell them u want EVERY PENNY BACK.
December 1, 2007 at 2:00 pm |
I bought frostwire full member and i have beeen charged by http://www.mp3musicchq.com £9-88 the last 2 months
December 3, 2007 at 5:13 am |
I was scammed as well, I serached for Limewire and came up with frostwire,I paid for a $9.99 fee and was charged four times on my credit card,it has been deleted s I got a spywear virus,how do you get in touch with this company,do you have an email address.thanks
December 5, 2007 at 5:05 pm |
I have a question…why isn’t the ‘law’ doing anything about this? Bank Fraud….and why are these ‘frauds’ listed at the top of Google search engines as if legit?….more involved in negligance in this matter than just the fraudulent links…somebody better do something..if this kind of robbery is allowed then I’m getting into this business.
December 10, 2007 at 5:11 pm |
ill tell you what happened to me, im in uk. i thought i was downloading for free, then a screen popped out of no where saying charge me £20 for a year – i just thouyght it was part of the process so i paid for it
December 11, 2007 at 12:14 am |
I have just discovered that I have been paying $12.00 every month for almost a year now. I originally paid $70.39. my bank has started investigations. How do I stop them from taking anymore payments while all this is happening? Please help me if you can. My email is amanda.dunnacliff@hotmail.com .
December 13, 2007 at 9:19 pm |
Took someone’s advise from above to call them and demand that I get my full refund and they complied.
# to call is 1-800-978-7657
December 15, 2007 at 12:09 am |
i went to http://www.mp3helpdesk.com/contact.asp and called them and asked them what they were doing charging for a free program. he basically said he’s a site that has a bunch of diff software for diff things, like p2p, movies, burn software etc….and THAT is what i was paying for; access to those programs, NOT frostwire…..as for the other person who was being charged over and over, its some crap service (9.88/mo) that i had cancelled immediately with no cancellation fee. now the interesting thing too is that he said he could give customer support for frostwire, yet he nor his company has ANYTHING to do with frostwire. i asked how and he just said that there’s a ‘teacher’ there….
basically, he said (in my own words) that they are a repository for software for diff things such as p2p, burn software, movie etc……THAT is what we payed for, as well as the ‘customer service’ that they magically know how to do…….
any way to fight this that anyone can think of? he does have quite valid points……..
December 15, 2007 at 12:17 am |
This is in the ‘members area’ of http://www.mp3helpdesk.com/ under FAQ’S….oddly enough the question is “I thought these programs were free, why am I asked to pay for them?”
“The software is free. What we offer is unlimited access to our exclusive members area where you will find over 50 different applications all related to the world of downloading so you can begin downloading the media of your choice now! You also get unlimited access to our specialized support team who will be able to help you 24/7 if you are experiencing any type of problems with the software found in the member’s area. To top it all off, you also get online tutorials and all the latest updates for the lifetime of your membership at no additional cost.”
December 16, 2007 at 3:15 am |
Yep, I got dinged for about $70 bucks as well. That I do not mind as much as the fact that the software was downloaded, and of course it does not work at all. Just sits their saying it is “connecting” but never actually does connect. I used this software two years ago, and it worked really well. So tried it again and I am out $70 and have useless softeware. That was fun
December 16, 2007 at 12:09 pm |
I immediately called them as I had found out about this scam…right after I paid for it…since I didin’t think Google would have them listed as legit….Google is in on the scam…I contacted them and told them not to bill me I didn’t want their service, they took all my info once again and asked if there was anything else they could do? Yet they went ahead and took the money…even after I personally called them the very same day to cancell this mistake…call your State prosecutors office and forward these complaints…if they allow this…they better start hiring security officers for the banks…I don’t play this game!
December 16, 2007 at 12:26 pm |
I am a victim also – 4 charges from MPO3musicHQ – thanks for posting the info. Calling my CC ASAP.
December 17, 2007 at 9:04 pm |
dear ‘b0ss’ and ‘Joe Black’, shove it. it’s not our fault you guys are super paranoid. One might wonder if you’ve ever been behind anything like this to know so much about it. The language is WAY out of line. All of us made a mistake in assuming this was legit……
One thing I’d like to know is, why hasn’t Frostwire removed themselves from the site? Going on 2 months now. One would think that someone who’s been around for so long would be affiliated with legit people, THAT’S why most of us fell for this.
Grow up.
December 19, 2007 at 9:01 pm |
charged me 65 dollars and I dont have anything to show for it
December 20, 2007 at 2:29 am |
im more than pissed off with thes sunz of bitches. fukn scam me i dont think so! im guna sue th basterds!! then well see how many more stories we see up here grrrr!! all good guys.im guna getm good! hahah..
December 20, 2007 at 3:00 pm |
I was scammed a lifetime membership fee of $40.00 through downloadmusicinc.com. Nothing else has been charged to my card and I paid it off and cancelled it. I have tried to access the website I went to and it no longer exist. I would love to do something about this. I had no idea that frostwire was free. I just know found out and I paid for it like a year ago.
December 26, 2007 at 11:25 am |
this is a really good page for info … who ever made this you are awesome !!!
i feel bad for the ppl that got scammed ..
CHEERS
December 27, 2007 at 2:14 am |
Okay…. of coarse I did no read or look this up but being a scam I called the 800 number…. 1-800-978-7657. I was very calm and patient the whole time with the lady. She refunded all the charges and then told me here would be a $9.95 processing fee for all the credits. I then explained how i thought it was fraud and not right for them to charge me another $10 when I did not authorize the other money… She put me on hold and came back within seconds. I was refunded everything and will recieve it within 5-10 buis days.
December 29, 2007 at 6:46 pm |
Glad to hear so many have been able to get refunds. I’m super bitter about scams like these–b0ss and Joe Black, if you don’t have something helpful or encouraging to say, feel free to not say anything at all. I agree that Google and FrostWire could do a lot more to shut these fraudulent companies down. With that said, I need to be more careful with who I give my bank info to. Peace.
December 29, 2007 at 8:15 pm |
I got scammed and I’m glad I found this site so I knew to start doing something right away about it. I wish there was a way to make this site come up faster
January 1, 2008 at 2:13 am |
just promised a refund and was also given the deal about the cancellation fee. my card was charged by mp3musichq and the number is 18667300934.
January 1, 2008 at 1:44 pm |
I also was scammed, thank you so much for the information. I made the call, and the operator was still trying to get me not to cancel. After some “very nice words”, the operator complied with my request. Thank you again for the informatiom, just wish i would have checked sooner.
January 3, 2008 at 10:09 pm |
I don’t think I downloaded the site that pulled this scam on people but I did get a message that my account had become inactive when I tried to log into the Forum…I contacted Support about this. I did not pay anything. All I did was “register” for the Forum. Unfortunately, I had forgotten my login information: username; password, and when trying to retrieve password, received message that my account had become inactive. It was when I reported this problem that I found out about the people who pretend to be Frostwire. This is just a reminder to write down your username and password no matter what website is asking you for this information. It sure did teach me that lesson!!!
January 4, 2008 at 12:59 pm |
scammed as well. they told me it was for spy ware and I couldn’t get my refund since after 7 days. These guys are a joke.
January 4, 2008 at 11:15 pm |
Well it’s been almost a year since I was scammed and didn’t know it was a scam til a few days ago – I called & spoke to someone in India who told me to ” shut my mouth” when I told him that the service was free and I wanted a refund. He eventually told me he would process the refund after I gave him a few choice words. He ended up saying bye and hanging up before I was done asking questions. I called back and spoke to a American and she processed the refund , gave re a refrence number and I told her about the charge and spyware etc and that it was never received blah blah blah and no problem. She did try and get me to reconsider but was nice .Let’s see in a week if the charge is reversed !
January 6, 2008 at 9:44 pm |
Looks like I have joined quite a number of fello music lovers who have been scamed for what was represented as Frostwire Music Download Center by a fraudulant source. I lost $65.00 and would like to retreice it.
I will definately start an investigation with my credit card company about the matter.
January 8, 2008 at 12:44 pm |
Thank you for this warning! I was scamed also, but because I just signed up yesterday, I was able to call my bank right away. They cancelled my card and told me because I acted so fast that when my next statement came all I had to do was dispute it and I would be refunded. The scam web site is MP3 Download HQ.C0M
January 8, 2008 at 12:44 pm |
I too have been caught and am now taking steps through my building society to stop access to my account.
Jo
January 8, 2008 at 12:44 pm |
Thank you for this warning! I was scamed also, but because I just signed up yesterday, I was able to call my bank right away. They cancelled my card and told me because I acted so fast that when my next statement came all I had to do was dispute it and I would be refunded.
January 8, 2008 at 9:57 pm |
thank you for posting this on your website, i also paid and then realized it could just be dowloaded for free! i just called and got a full refund!
January 14, 2008 at 12:25 am |
Thankyou for the info on this site the, number 1-800-987-7657 works
and you can reach these people to get your money refunded if u dont get an answer on the first try keep trying they will eventulay pick up ASK FOR A FULL REFUND and dont fall for the 9.95 Processing fee that they say you have to pay to get a refund.
January 17, 2008 at 1:57 pm |
Like so many on this message board, I have been scammed and have started action at the Credit card company to get the money back. It is not much, but I have been cautiously watching to see if any charges have been made against my card, not having been on Frostwire at all for months.
My card is debited by MP3MUSICCHQ-COM. is USD then converted to UK£.
I believe this derivate is not on the Known list of scammers posted by Frostwire.
I too went to Limewire and upgraded for life (or so I thought).
I am not naive or stupid. These scammers are clever at what they do, and do not debit all of the time.
Something must be done.
January 17, 2008 at 5:04 pm |
I dwnloaded from MP3 download and now they keep charging me
January 18, 2008 at 7:05 am |
I was looking for itunes for my new iphone and came across this site and paid for it. I called them twice after I got itunes to cancel but they told me they were giving me some technical support. Well I read this site and I was very upset, I immediately called them at 5:30 AM and asked for a refund they tried the same scam and then they told me it was pass the seven days I told them I had called twice before and had control numbers to prove it I knew this site was fraudlent taking people money and if they didn’t give me mine back I would call the BBB. He immediately talked to his supevisor and came back with I will give you your refund minus $9.00 but I had paid $65.00 and found out they were taking a monthly maint fee I never knew anything about they are really ripping people off and they need to be investigated. This is terrible I sure hope you guys get your money and maybe if enough of you write the BBB they will stop the scam.
January 18, 2008 at 5:51 pm |
My Account # is : 7414174
And I was not looking for Your compnany sorry I was Looking for Kazzaa can U please Refund my money in the amount of: ($55.59)
Thanks,
Thom Hutchison (Mangothom@aol.com)
January 19, 2008 at 7:35 pm |
omg i had mom pay for it (scam) and it doesn’t work.. uhh man..she knows how can we get our money back?? help!!
January 20, 2008 at 2:32 pm |
i have also paid for a 2 year membership how do i get my money back!!!
January 22, 2008 at 12:44 am |
I never thought about paying for anything more with FrostWire because the main service I needed was free, and that was to simply download stuff I did not want to pay for, for free. FrostWire is that service and it’s free.
January 23, 2008 at 11:15 am |
I was also scammed!!!! I paid for a lifetime membership which totalled to be $55.28 and since Jan 2007 they have been taking $9.88 out of my checking account each month!!! On my bank statement it shows mp3musichq.com. Do not fall for this scam!!!! I have been on the phone with these people for the past two days trying to get a full refund. They said that they are going to refund the initial setup fee of $55.28 but would have to escalate the issue regarding the monthly charged debited from my account. I repeatedly told them that these were fraudulent charges and I would taked further action if I was not given a full refund. I was also told that I would have to pay a $9.95 cancellation fee and I told them that I would not pay it and I finally talked to a supervisor who said that since they were fraudulent charges that he would waive the fee. I don’t know what is going to come of this but I will continue until I receive a full refund. I have been given two different #’s for MP3MUSICHQ.COM 1-888-436-5129 AND 800-978-7657(I can never get anyone to answer when I call this #) Just continue to pressure them to get a full refund. Good Luck and I will let you know what finally happens!!!!!
January 23, 2008 at 11:13 pm |
I guess I got scammed too! I will try to contact MP#MusicHQ.co and my credit card holder.
January 24, 2008 at 2:46 pm |
I was calling your phone number 1-888-436-5205 No one answer must of the time hung up. How can I calcel my subscription I can do anything at all since I get it,
Please answer me, I am going to call my bank to calcel your payment.
January 25, 2008 at 4:39 pm |
OK PEOPLE HERE’S THE DEAL I PAYED FOR “MP3 Music HQ.Com” I PAID $17.99 AND $9.88 ( BOTH “ONE TIME FEES”) FOR MY FROST WIRE BUT THEN THEY CHARGED ME AGAIN SO I CALLED THE BANK WHO GAVE ME THEIR COMPANY NUMBER ……WHICH I WILL GIVE TO YOU 1-866-730-0934. NOW AT FIRST THEY WILL SAY THAT THEY WILL CANCEL YOUR MEMBERSHIP BUT THEY HAVE TO CHARGE YOU $9.95 TO PROCESS YOUR CANCELLATION. DO NOT EXCEPT THIS AND DEMAND TO GET ALL OF YOUR MONEY BACK THEY WILL GIVE IN IT TAKES A WHILE BUT THEY WILL!!!!! DON’T LET THEM TELL YOU ABOUT TIME LIMITS OR TERMS. DEMAND TO SPEAK TO A SUPERVISOR THEY WILL SAY NO BUT KEEP ASKING!!! THEY WILL TELL YOU THAT YOU CAN GET YOUR MONEY BACK IN 5-10 BUSINESS DAYS DON’T FORGET TO GET A CONFORMATION NUMBER!!!! AND THE NAME AND NUMBER OF THE PERSON YOUR SPEAKING TO ( GET THE MANAGERS NAME IF POSSIBLE) ALSO WRITE THE DATE AND TIME THAT YOU CALLED GOOD LUCK EVERYONE!!!
January 28, 2008 at 7:50 am |
I paid for lifetime membership and Ive been told I was scammed what the hell is going on here and Pease give back my money
January 28, 2008 at 11:53 am |
since we all know that people are getting scammed what is benning done about it? refund please!
January 28, 2008 at 9:21 pm |
Went to bank: talked to person in chage of fraudulent charges- explained all
highlighted fraudulent charges on bank statement w/ them there. Closed bank account and reopened a new one.
The bank will investigate this thoroughly to nail these suckers.
January 31, 2008 at 6:39 am |
Thanks for putting up this website, although its too late for all of us. I just spoke to a “Mona” at MP3MusicHQ AT 800-978-7657. sHE TRIED TO SCAM ME FOR $9.95 CANCELLATION FEE, WHICH i REPLIED WITH A THREAT TO CONTACT THE D.A. IF SHE DID. She refunded all of the money with a reference number. We will see… I too have a viris now. So I will not be able to use my computer till I figure this out. Why cant you flag the sites that do this? They are smooth. I didnt even know I was paying someone else until I printed out the reciept.SOMETHINGS GOTTA BE DONE ABOUT THESE PEOPLE!!!!
February 3, 2008 at 6:31 pm |
My fiance was being scammed by this company without realizing it until today! We took a look into his finances and wondered what mp3musichq was! I did a search on google and this page came up.
I wanted to say THANK YOU to Carol who posted on Oct 19, 2007. We got all of our money refunded and did not have to pay a $10 cancellation fee. (Well, we got a confirmation number saying it will be refunded. It will take 5 days before we know if we really did get refunded or not).
Do not accept anything less than a full refund. We spoke to a “Patrick Bello” although I’m sure that’s not his real name. Good lucky.
February 5, 2008 at 9:03 am |
Hi everyone,
those scaming bastards are still at it,! l just got broadband, after years of slow dial-up and l typed in “free mp3 music,” and got sent to the frostwire website with that blode telling how good their frostwire is, and l also payed the life membership, $29.99, or somewhere about there, and used my debit visa card, and that was only 1/2/2008, that ’s wright folks just the other day!!! so the theives are still stealing peoples money!! they also have a login for there members, on there web site!So what’s going on? aye? why are they still allowed to be doing this? where are the authorities, that controll these tossers? I will go to my back tommorow to sort this out, l used a visa card, the account never has more than $100.00 bucks in it, for the soul purpose, of limiting this kind of damage. But it still gets me real p___off. see ya.
February 5, 2008 at 4:14 pm |
i got done and when i spoke to my credit card company they said they could not stop further transactions, whats that about
February 5, 2008 at 4:16 pm |
yhe firm that done me is called saphie number one this ws on the 12/1/08
i have phoned and also written for refunds but i am worried it will come off again next month £60
February 7, 2008 at 11:07 pm |
if it free why it say have to pay
February 8, 2008 at 4:38 am |
Hi everyone, l posted the other day, the crooks got $46.29USD, out of my Visa debit account, they took more than l realized when l posted the other day, l’ve had my card deactivated as if it’s been lost or stolen, every bank and financial institution has that ability, and no one can take anymore money out of my account, so that stopped them, when l went onto their site l went to the “contact us” box on their site and found a whole lot of 1800 phone numbers to contact them on world wide, they are based in the Phillipines, Manila, l’ve been there many times in the past, they’d be easy to find, for me and some of my mates over there, . Any way here are their phone numbers if you want them, and Don’t take No, for an answer, demand your full refund, and don’t forget to ask them for, the confirmation number of your call to them and note down the time and date, and who you are talking to, okay everyone and you will get your money back, l told them they’re a bunch of scammers, . Here’s the phone numbers, they all get diverted, to Manila, in the Phillipines, and it’s a free call for you.
Please choose one of the contact options below:
Phone Support. Our specialists are waiting by: we answer every call within 90 seconds!
USA
Billing: 1-866-730-0934 (toll free)
Tech: 1-866-730-0934 (toll free)
UK
Billing or Tech Support, call: +44 (0) 800-404-8387 or Click Here
Canada
Billing or Tech Support, call: 1-888-436-5129 or Click Here
Australia
Billing or Tech Support, call: +61 (1) 800-469-290 or Click Here
All other
Billing or Tech Support, call: 1-800-301-9404 or Click Here
Troubles calling our Toll Free Numbers? Click Here
Web-chat is now available!
Okay see ya everyone……………………….Steve.
February 10, 2008 at 11:01 am |
I paid for this too. I looked on my bank account online and see only a couple of charges that it could have been. It looks like either $29.90 or $29.98. I do not know who to call or get in touch with since it is suppose to be free. Do I go to my bank? It does not have a 800 number on my bank statement on line. Thanks
February 11, 2008 at 3:32 pm |
I would like to say THANK YOU to Carol for the October 19th, 2007 at 7:05 pm posting.
I had my bank fruad department looking for 10 months and they kept telling me they can not find a telephone number to contact these scammers.
Thanks to Carol, and 35 minutes of my life that I will never get back, I spoke with Don – Employee ID number 0014 and I will be getting my money back finally.
As for the bank……I will switch banks.
Don’t be Scammed, call them and get your money back.
February 12, 2008 at 6:00 pm |
they got me too! lucky i found this page. I call the scammers Mp3musicHQ.com and got the refund, but just in case these a holes don’t do what they said i call my card company and had my card cancel and if no refund in 10days they will investigate the fuad.
February 16, 2008 at 9:07 pm |
Those slick s.o.b.’s scammed me for 50 dollars! I got my card cancelled, and found there number and called them back and got a refund. Get this, they charged me 50 dollars for the oppurtunity to call there customer service. There scamm is actually legal. We the consumer must read the fine print. Thats how they get all there victims.
February 19, 2008 at 4:16 pm |
I just found this scam warning and realized I have been taken. A total of $47.59. I cant believe it. I do feel stupid. Everthing else seems to charge for using their site so I figured it was ok. I did the lifetime thing and liked the fact I didnt have to pay ever again and no per song charge. My next bank statement hasnt come yet so I dont know if they are gonna charge me again. I am freaking out.
February 19, 2008 at 4:29 pm |
So I just called and cancelled and they said they will refund my account. We will see, but of course there is a $10.00 cancellation fee. I just am blown away.
February 20, 2008 at 9:20 am |
I got scamed also for the lifetime. I was redirected from limewire to frostwire. I was billed $79.00. I called 1-866-730-0934 toll free and spoke with a person whom did not give me a hard time. I told him many people are getting scammed and it needs to stop. I told him I want all the money back with nothing taking out for cancellation. He said he would take care of it and I will get a full refund in 5-10 days. Just make sure you get the conformation number and whom you spoke with. Now I will go to my bank and see if I have to do anything on this end. Good luck
February 21, 2008 at 9:23 pm |
excellent
February 23, 2008 at 11:05 pm |
the samething as kim i called nothing
February 24, 2008 at 10:26 am |
has anyone got thier money back yet?
February 24, 2008 at 9:45 pm |
okay i got scammed……and now i can not get any customer service with the mp3 music hq com…. any advice on how i get my money back???
February 25, 2008 at 7:46 am |
I just want to say thank you so much everyone who’s wrote advice on what to do if you’ve been scammed and ways to get your money back! I paid a total of Forty One pounds just yesterday for Frostwire only to discover, thanks to this site, that it is totally free to download!! I was shocked, worried and annoyed! Thanks to everyones advice though, I cancelled my bank card first thing this morning then rang them and just got an email through telling me they’ll refund me my full amount within 5 – 10 business days – only time will tell I guess! The guy still tried to scam me out of my ‘cancellation fee’ but because of everyones comments I was having none of it!! Got the guys name and a ref. no. which, to anyone looking to get there money back, is vital!!! I can’t believe these scam sites exists – they’re disgraceful I hope every1 who works for “MP3MusicHQ” gets whats coming to them! To anyone whos fallen in the same trap – good luck, be strong, and lets fight these skanks to the end!!!!!
February 25, 2008 at 5:12 pm |
Awwwwh no……. just paid £32 for 2yr membership…….
Then I found this info???????????
February 25, 2008 at 11:25 pm |
I got screwed! I thought it sounded like such a great deal and now not only have I paid for a lifetime membership, but my computer is blocking this website.
February 26, 2008 at 12:56 am |
i have been scammed for frost wire i paid $60.00 dollars for and now i have just found out that its free and that i should go and try to get my money back i really hope no one els gets scammed like i did
February 26, 2008 at 10:40 am |
DONT FALL FOR THIS SCAM!!!!! I almost did.
February 26, 2008 at 4:51 pm |
I unfortonatly paid for the program to.
I tryed calling them and they just gave me run around saying I was paying for thier services. Well that pissed me off, so I then got on the phone . and filed complaint with Internet Crime Complaint Center (IC3) ,FBI and after seeing thier company was also in london.UK talked with on my friends that also a police officer in london he is also filing a complant there and investigating it in london. So hopefully thier days are seriously numbered
February 26, 2008 at 6:36 pm |
SO DID ANYONE GET THERE MONEY BACK YET IF SO WATS NUMBER?
February 27, 2008 at 5:47 pm |
I was scammed out of $68.47. But I called 1-866-730-0934 and I should see a refund in 3 day.
February 27, 2008 at 9:52 pm |
Thanks for the info. I’ll be making sure I get my money back!
February 28, 2008 at 5:38 am |
i payed 4 a life time membership of £60 with frost wire.im new on computres and thought it was normal to pay for things like that,untill i couldnt get in 2 download becos of afirewall.when i was trying 2 sort it out i came across this.WHAT SHALL I DO.
February 28, 2008 at 12:40 pm |
I paid over £30 as a one off fee . . . . and low and behold i’ve since had another charge of £10.10 – which i’m now disputing with card supplier!!
February 28, 2008 at 9:36 pm |
I am pissed!! I paid like 65 bucks on my debit card for a life time membership, some kind of gold membership or something, and now i cant even figure out where i got it. please help!!!!!!!!
February 29, 2008 at 8:53 pm |
Yes we purchased this. It was working great, then the computer got a virus, we had to have it worked on and cleared. we tried to re download and did not pay for it, but not it won’t connect more than one bar,HELP
March 1, 2008 at 12:40 pm |
I was scammed. Frostwire is still cool, just be careful where you click when downloading.
March 1, 2008 at 11:28 pm |
If you’ve been scammed by these fraudulent companies, your civilian rights will protect you.
#1. First, contact your credit card company or bank, and tell them to block any further charges from the company you bought frostwire from.
#2. Next, contact the company by any means possible, via e-mail, phone, etc. DEMAND (not ask) for a full refund.
#3. If you cannot come in contact with the company, or the company refuses to give you a full and complete refund (without any cancellation fees as well), call your credit card company or bank, and have an investigation opened against the company that took your money. I can just almost guarantee that you will get your money back in the end, though it will take about a month or longer.
#4. If worse comes to worse, call your lawyer, and file a lawsuit against the company. The company will probably be blacklisted, if not completely taken down.
March 2, 2008 at 6:27 pm |
mp3 music hq.com i am not that good only recently bought a computer ,downloaded frostwire only to find out later it was a free site mp3 music hq.com charged me £60.49 billed under help me download.com on statementfeel so foolish yet so angry that in this day and age that this could happen and the powers that be allow it to happen
March 3, 2008 at 12:03 am |
I recently downloaded this program on March 2, and when I put in my search it will not show any results, and I was wondering if there is something I don’t have that would allow this to show.
March 3, 2008 at 8:24 am |
Dream on.
The banks won’t block further charges if you’ve been dumb enough to hand over your credit card number. They’ll tell YOU to contact the company who’s charging you.
SO what you do is tell the bank that the charges were deducted WITHOUT YOUR KNOWLEDGE.
You have to play it their way, TELL THEM WHAT THEY WANT TO HEAR.
March 3, 2008 at 8:17 pm |
Lmao, I didnt fall for it =p
I guess I am a smart one
March 3, 2008 at 11:30 pm |
I just realized that I was scammed…what a pain in the but! The original charge was supposed to be $24 and some change, I got a confirmation e-mail and I was charged $34 and some change. I called mp3musicHQ’s number and the guy assured me that I would have a full refund in 2-3 billing cycles. That wasn’t enough for me! I called my credit card company right after I got off the phone with him. I canceled that account and had them send me a new card. If you cancel your account, they can’t charge you anything else! Now I’ll i need is to make sure they don’t get my $35!
March 4, 2008 at 4:47 am |
Yeah I got scammed out of 32.99 for a lifetime membership almost a year ago and have been paying 9.99 a month for “technical support” I called 18009787657 and went round and round with some phlip about a 7 day money back limit and that I can’t get my money back. Said that it is my fault for going to the wrong site by google. U can bet ur @$$ I am going to the online better bussiness burreau and complaining! I called my bank they can only refund 3 months of charges and have to cancle my card…what a pain.
March 4, 2008 at 5:31 pm |
i paid for lime wire if you go to http://www.helpmedownload.com look for the help number in your area call the support tell them you know what they have done they return the money to your card quite quick i got it in 3 days!! cheeky monkeys!!! also it said it was a one off life time charge of £26 theay actually charged me £100 when i called to enquire about this they tild me that there were a lot of extras included in my package which never materilised but i got my money back end of.
March 4, 2008 at 10:33 pm |
hola pague mas de 60 dolares desde hace mas de un mes y frostwire,no funciona,esto es un robo puesto que la informacion del fraude llega demaciado tarde, ya cuando el dinero lo cobraron,bueno hojala funcionara,de cualquier manera gracias.
March 6, 2008 at 11:30 am |
Hola, hace 1 año que pago 9.99 todos los meses por el Programa. El banco dice que no pueden detener el pago. Por favor necesito un telefono donde llamar.
March 6, 2008 at 9:33 pm |
to late now
March 7, 2008 at 6:08 am |
This will be my very time using http://www.frostwire.com
March 7, 2008 at 4:01 pm |
I paid $39.00 for “lifetime” membership..I just called the company @ 1800-978-7657 and demanded a refund before I pressed charges of Fraud against the company..They informed me, that they would process the request right away.I will be checking with my bank periodically until this payment is received. The name of the website that defrauded me is: http://www.musicmembersarea.com …For the people thta didn’t get scammed, and they think this is funny, SHAME ON YOU.
March 8, 2008 at 10:54 am |
I too fell for this scam…..it said my frostwire access was expiring and i could pay 65.00 to have a lifetime membership. I thought this was required by Frostwire. I have enjoyed my Frostwire connection and was willing to pay for this membership. THANK YOU FROSTWIRE FOR THIS POSTING…….I WISH I HAD LOOKED AT IT BEFORE I FELL FOR THIS SCAM…..I CALLED AND CANCELLED THIS SO CALLED MEMBERSHIP AND DEMANDED A FULL REFUND…..THEY ALSO TRIED TO TELL ME THEIR WOULD BE A $9.95 REFUND PROCESS FEE……AND I REMINDED THEM ABOUT FINDING OUT THEIR SCAM AND WOULD FILE CHARGES MYSELF AGAINST THEM IF THEY DID NOT GIVE ME A FULL REFUND. AGAIN, THANK YOU FROSTWIRE FOR YOUR SERVICE AND KEEPING US INFORMED OF SKANKS OUT THERE.
March 8, 2008 at 11:26 am |
My frostwire is saying it is not connected to Internet. Please call me at 317-513-2696.
March 10, 2008 at 11:53 am |
I also realized too late about this scam, when I called they cancelled my monthly charge which I was not awae they were taking out and then I am told as per there contract which Inever saw I could not cancel after 7 days, I hae called three times and each time they say they will not refund that they were giving me a service…I told them they were scammers and they insist it is legitimate and will not refund it is out of the person’s hands that answers the phone, they insist I call my bank. I thought I was doing something legal and they are ripping a lot of people out of hard earned money. I explained I never signed a contract never saw a contract did not want monthly charges…to no avail..has any once lately gotten a refund…are the banks helpful when you call them…
March 12, 2008 at 12:31 am |
MP3MusicHQ = Scammers!!
I had to cancel my debit card. They will charge your account monthly. Then you cannot get through to their contact number. That’s what they count on. I learned a valuable lesson about giving up my debit number to just any website.
I hope these companies get what they have coming to them!! They are evil!
March 13, 2008 at 12:10 pm |
Thanks god you fight againts this rubish.
March 14, 2008 at 5:21 pm |
frostwire doesnt work on my computer
March 17, 2008 at 5:20 pm |
i’m really excited to try it out!!!!
March 17, 2008 at 5:37 pm |
thanks it great
March 17, 2008 at 11:38 pm |
yehaa
March 18, 2008 at 12:05 pm |
I have ordered frost wire online using my credit card and i am being charge at a rate of €15 monthy. I thought there were no monthly or year charges once this has been downloaded. €15 has been debited from my credit card over the course of 4 months now.
March 18, 2008 at 9:51 pm |
I need to know how to use this website
March 22, 2008 at 1:20 pm |
Yeah, Ive been scammed also $79.71 AUD. I rang and cancelled my visa straight away. They billed lifetime membership $39.00, codec propack $12.95, spy remover $17.88, new releases and tech support $9.88. I will of course contest the amount billed on tuesday with the bank, they told me tonight they can chase this SCAM up during normal business hours. I can not contact Mp3helpdesk.com by phone, email or anything like that so Ive exhausted all avanues. I had heard a lot of great things about limewire and thought Id give it a go. I did not realise it was free until after I had been scammed. I know its not their fault but it leaves a bad taste and maybe I will not bother in the end. Perhaps its within limewires interest to help try and stop this sort of crap going on with their software program.
March 23, 2008 at 1:51 am |
I need help in how i can stop the scam i am now involved in. If some1 can tell me how to get out of being charged every month i would greatly appreciate it thank you
March 25, 2008 at 2:58 am |
Me too! Frostwire free download was how I got scammed by Mp3
To the tune of 75.35
I will close my bank card immediately – since they are charging for cancelling them
I will inform the bank – and provide copies of all infor I downloaded tonight
and ask for an investigation
I will have a lawyer send a letter to their London address
Saphie Number One Limited
26 York Street LOndon W1U 6PZ, UK
Th phone # 323-443-2415 and 2416 no connection is LA, Calif EagleRock
Anyone know a lawyer with scam experience -
I SUGGEST WE ALL GET TOGETHER FOR A CLASS ACTION SUIR
March 26, 2008 at 12:00 pm |
I am disabled and have a very hard time with memory due to a head injury. So even tho I know I payed for a lifetime subscription at $29 and change, I don’t remember who to as it was over a year ago and I have no idea how to fix this. So just put me down as another poorer but wiser user.
March 27, 2008 at 3:29 pm |
I too was scammed, and paid $27.76 for a 1year membership for frostwire, but billed by MP3HQ…and the following month they charged my card another $9.88. I called the number listed in the blog & they ultimately agreed to refund $27.76 (but said they couldn’t refund the initial $9.88). It’s supposed to be in my account w/in 5-10 business days–we’ll see….
March 27, 2008 at 11:03 pm |
I have been scammed by mp3 music.com
they took 3 payments out of my account in February 2008
and another payment in March 2008 I have reported these fraudulent payments to Mastercard, hopefully they can do something about the fraudsters. I may have to consider taking action in closin my mastercard
account.
March 28, 2008 at 8:34 pm |
I to was scammed I purchased frost wire from mp3 music hq.com. I called asked for a refund and they did give a refund. They tried to slick talk at first but after I told them that I would report them that was when they refunded my money. people like that cant get very far in life.
March 29, 2008 at 7:27 pm |
Thanks for this information! And for the other people who posted here! Invaluable. I just called and requested my refund from MP3 MUSIC HQ.com. They did not give me a big problem about cancelling. However, they wanted the cancellation fee ($9.88).
I was clear about what I wanted, and said I wouldn’t pay the cancellation fee, regardless of whatever Terms & Conditions they claimed I had signed off on. I was polite but very firm, and at that point, I said it was a scam. The person on the other end of the phone was pleasant enough throughout, but at that point said that if it was a scam, how could there be a phone that got answered at the other end by a real person? (He was still pleasant.)
I said, you may not be doing anything illegal, but you are furnishing a so-called service that is actually of no worth, and I will take it up with my bank if I don’t also have the cancellation fee waived. All of this stuff is available free on the Internet; it says as much on the FrostFire website, and mentions your firm by name.
He “spoke to a supervisor” (I waited on hold for about 60 seconds), and when he got back on the line, my cancellation fee had been waived. I got my cancellation number for my membership and I will await the return of my money! He was polite throughout, and I hope this refund will come through very shortly.
Thanks again, FrostFire community.
March 31, 2008 at 1:31 pm |
THANK YOU, CAROL!!!!!
April 1, 2008 at 10:33 am |
I just called to cancel – got straight through. Said I could cancel no problem but then asked me all sorts of questions as to why I wanted to cancel and did i realise i wouldn’t get 24/7 support? Why would I want that though when I’m cancelling???!!! Anyway, there was no mention of a cancellation fee – i hope i still don’t get charged- but said I couldn’t have a refund as they had done nothing wrong. When I explained – scam, fraud etc etc they just denied it all. I’ll now try to contact my credit card co to see if anything else can be done. Good luck to others.
April 1, 2008 at 10:34 am |
Oh and the company that got me was MP3Music HQ
April 6, 2008 at 1:26 pm |
I cant beleave i just fell for this, im usually really carefull. MP3Music HQ are the ones that conned me, i to have just phoned and can’t say anything different to what Jan posted on the 1st april 2008. i was very polite with the guy on the other end untill he began to get narky with me. each time i told him i wanted to cancel he kept interupting by saying how i should keep the 24/7 sevice, he acted like he couldnt understand why i wanted to cancel. but in the end i said to him no matter what he says i will cancel anyway so just get on with it, and he did.
i hadn’t actually come across this part of the site at this time, so i wasn’t aware there was a possible chance of a refund, but you can be sure i will be taking this matter further.
April 6, 2008 at 7:28 pm |
I just off the phone with the tech support. I was informed that the 39.00 lifetime membership fee was so that you are able to download MP3s. There was a 9.88 monthly fee for 24/7 tech support that I was not aware of. I did cancel that. They informed & assured me that the 39.00 fee was a one time thing.
April 8, 2008 at 4:14 am |
Loooool!! Use your brains folks! http://www.google.com frostwire..! always start surfin the net for free software instead of getting caught in a scam.
April 12, 2008 at 11:17 am |
Will someone please tell me how I might possibly get refunded this money back? I could use a phone number! Help! What a terrible scam!
April 13, 2008 at 3:39 pm |
I just got burned for $35.88 from snappy-music.com! Hopefully my bank will reverse the charges. Watch out! Snappy-Music is a bunch of scammers!
April 13, 2008 at 7:07 pm |
Same experience here through Snappy-Music.com. $2.99/mo. for unlimited “legal” downloads. Thanks for the help, I’ve contacted my credit card company.
April 16, 2008 at 3:53 pm |
A real clever scam!! Then you cannot get through to anyone to complain!!!!! You are charged the FULL amount no matter what you sign up for!!!
April 18, 2008 at 4:13 pm |
hi would like refund please cannot use frostwire on my computer
April 19, 2008 at 12:10 pm |
a lesson is a blessing it keeps us from guessing.
April 19, 2008 at 1:54 pm |
i appreciate your concern and support.
April 22, 2008 at 11:16 pm |
silly people
let that be a lesson to NEVER pay for software, use open source and a Linux operating system 
April 29, 2008 at 5:53 am |
Has anyone actually gotten their money back from the bank?
May 3, 2008 at 2:35 am |
i too payed for frostwire $34.52.how can i get my money back?
May 3, 2008 at 7:11 am |
F me i fell for it too. son of a bitch…….
May 3, 2008 at 10:11 pm |
ilove this program is just great. thanks to every body that share
May 9, 2008 at 10:19 pm |
I JUST SIGNED UP FOR FROST WIRE —THEN I SAW THE AD FOR WARNING US ABOUT SCAMS/ HOW DO I GET MY MONEY BACK???????
May 9, 2008 at 10:21 pm |
I just signed up for the scam too bad your warning wasn’t early enough
May 12, 2008 at 3:49 am |
aroun six monts ago idid pay 26 00 dollars one time fee inever new it was free
May 12, 2008 at 9:10 am |
Hi all
Thanks Frostwire for you info, I too have been scammed and I went to my bank today and they were great in helping me complete a stat declaration to Visa to get my money back and stop further payments. Here’s hoping I get back it back but I will pay no more!!!!!!!!!!!
May 18, 2008 at 10:16 pm |
I have been using frostwire for over a year, and have not only been billed a start up fee, but am billed every month on my credit card minimum of $9.00, but usually a little more because of downloads and size. How can I cancel this program and get a refund????? Anybody help me???
Nancy
nancy.guay@sympatico.ca
May 22, 2008 at 5:45 pm |
I just payed for an up date through limewire but instead I got frostwire
which is the same .does this money go for an update with frostwire?
May 26, 2008 at 2:27 pm |
I have the same problem of being scammed out of $34.64 by MP3Music.com not realising until I got an e-mail from them that I was falsely rerouted to there website. I have reported them to my credit card company and now I am in process of reporting them to state and federal authorities. I would advise anyone this happened to , do the same!
June 5, 2008 at 5:30 am |
im sorry those people got scammed i thank u for your advice
June 6, 2008 at 10:17 am |
im sorry for the people that went through this thanks for your advice
June 6, 2008 at 11:41 pm |
They got me too. I called my bank and they got right on it. I know times are getting hard and everything like the gas prices, but hell can anyone be truthfull these days.
June 21, 2008 at 10:58 pm |
i thought that there is suppose to be a free version but if you want it to download faster like pro you would pay a small fee.
June 23, 2008 at 6:10 pm |
frostwire is the shit and its free
June 25, 2008 at 3:46 am |
I have paid $US12.95 for unimited free music downloads from ’sharepanel’. Now when I try to login to my account I am always directed to the sharepanel webpage but cannot make any connections or links from there. There are no options for contact with the company either.
Is this a scam, or a problem with my settings?
Thankyou
M. Stevens.
June 25, 2008 at 8:56 am |
hi there i joined frostwire last year and my computor crashed last week how do i get my membership back on to my computor
July 9, 2008 at 12:22 pm |
hello, i live in the uk in northern ireland and
my mum downloaded frostwire and was scammed and had to pay for it ! she downloaded it from http://www.frostwire.com
when I realised this website that is when i told my mum she had been scammed. so she got on to her bank and they said that they can not cancel it and that she has to go on to the website and cancel it but i went on to the web site and there is no where to cancel it ! can any one help me.
i have uninstalled it but i do not know if that will cancel the membership. please email me on wee-karen-06@hotmail.com
thank you very much !!
July 11, 2008 at 3:18 am |
yoju all suckers for cash don’t give out your money online!
July 15, 2008 at 1:20 pm |
Frostwire is super!!
July 16, 2008 at 9:40 am |
ya i agree with KJ don’t give out your money to anyone or less u read everything on the webpage …i been to alot of webpage that say free or u have to pay for it ..if it has a thing for a credit card don’t bother it bc u can get scammed for it ..if u can’t find a webpage that u can’t get it for free … just keep looking around on the enternet that what i do untill i find what i looking for …but i can put this on here …if u can find what u look for send me a e-mail and i’ll look for it for ya …..and my e-mail is wide_ruled_2006@yahoo.com
July 20, 2008 at 1:42 pm |
Over 200 comments posted in 15 months and nearly all say ‘I paid for it and how do I get my money back?’ Did none of you read the article before posting a reply?
@ David (25th June 2008)
Just download it again if it doesn’t work, and DON’T PAY FOR IT! Give them a donation if you like, but there’s no membership fee.
@ Karen Mc Keever (9th July 2008)
Don’t post your email address on the Internet, that’s probably the quickest way get 4000+ spam emails a week offering you Lithuanian viagra and penis enlargements
July 22, 2008 at 1:17 am |
PLEASE BRING BACK THE MONITOR TAB…………I WILL EVEN PAY TO HAVE IT BACK
July 23, 2008 at 11:57 pm |
the monitor tab is still there, it’s just not shown by default to not confuse novice users. Go to your View menu and you’ll see it inside the Show/Hide submenu.
July 24, 2008 at 4:52 pm |
Wow, idiot after idiot.
July 24, 2008 at 6:08 pm |
I was charged $39.95 for Frostwire.How do I get a refund?Your help would be appreciated.
July 24, 2008 at 7:10 pm |
did not pay
July 24, 2008 at 7:14 pm |
i have been trick to pay by lots of sights before hope this is not one if i need to pay i will but it is confusing
July 24, 2008 at 7:15 pm |
I Am a satisfied user of Frostwire, and I Got It For Free!!
July 24, 2008 at 10:37 pm |
I had to pay close to $50 for a 2 year subscription to frostwire. I didn’t know that it was free. How do I get a refund?
July 25, 2008 at 12:25 pm |
I paid 25 dollars for unlimited downloads for life (for frostwire)
July 25, 2008 at 12:39 pm |
I got charged from Snappy-music.com
trying to get a refund now
July 25, 2008 at 9:32 pm |
I’ve been paying a monthly amount of up to £10.00s since june 2007 and they took £30.00 when I first downloaded bloody frostwire, can I get a refund for all that money if it’s off of a debit card? Gah! this io SO anoying!!! Anyone got any contacts I can call???
July 26, 2008 at 4:41 am |
Is Frostwire a Sister version of Limewire. and is there any other sites like frostwire and limewire on the internet
July 26, 2008 at 7:57 am |
this site tryed but not smart enough
July 26, 2008 at 7:58 am |
http://www.Frostwire-P2P.com (dont use it)
July 26, 2008 at 8:19 pm |
I paid like $40 at “Snappy-music” as it was the number one legal download service under a search on Google for “music download services”. It came up and appeared 100% legitimate, however after my bank account was dinged and the installed software downloaded FrostWire for me instead of the professed Snappy-Music. I will be heading to my bank on Monday to file for a complete refund and I would recommend that all in similar situations to absolutely do the same.
July 27, 2008 at 12:09 am |
i didn’t fall for it but if u download spyware download this free program it works really good superantispyware.com
August 9, 2008 at 4:34 pm |
i”m verry happy to be part of frosefire
August 9, 2008 at 7:51 pm |
Esto esta muy bueno para mi
August 9, 2008 at 7:53 pm |
No se que decir o mejor dicho escribir
August 10, 2008 at 4:45 pm |
i very enjoy to have frost invest, it is very speed and best than lime wire.
but, more themes will be best, because my frost invest is basic in blue color. thantks
August 12, 2008 at 11:01 am |
http://msj4down.netmp3.hop.clickbank.net?id=fshdwn_com_frostwire
another paid version by http://www.msjsoftware.com
hope i helped
August 18, 2008 at 3:54 am |
Yet another unfree site. Grrrr!
http://www.icomparer.com/MusicSites/FrostWireReview.html
August 19, 2008 at 10:43 pm |
I contacted MP3 thru the live chat after finding out that frostwire is free. I spent $24.75 in Feb for it, and while it’s definitely been worth the money, I am really PO’d about being ripped off. Here is part of the conversation:
when I joined, Frostwire was what I downloaded to get music. I paid the one time fee for that, is that correct?
customer associate 5
Yes.
Karen
Frostwire is saying that it is a scam, that they don’t charge anything to use their services.
customer associate 5
I see. The softwares are free, the only thing that you are paying for is the 24/7 Technical Support.
Karen
if that’s the case, I would like a refund, because frostwire provides their own tech support.
customer associate 5
I see. Just to verify, you contacted us to cancel your membership and get a refund, would that be correct?
Karen
I am contacting you now to cancel membership and get a refund.
customer associate 5
I see. Let me remind you that if you cancel your account, you will not be able to access the website, download the software and you will no longer avail the 24/7 technical support, whether it is via chat, email or phone. This can be beneficial especially when trying out new softwares. Are you sure you don’t want to reconsider keeping your membership?
Karen
yes, I am positive
customer associate 5
Let me offer you an access to one of our website called Freedownloadzone.com for you to keep your account with us. Would you reconsider my offer?
Karen
no thanks.
customer associate 5
I do understand your concern, Karen. However we have a 7 day satisfaction guarantee period and your account is beyond that period so the most that I can do for you is just disable your account. Better to keep the account because you already paid for the membership and as I informed you I won’t be able to process you a refund.
So they say, yes, you paid for the software, then all of a sudden it’s oh, you pay for the tech support, the software is free. and if you play that card, then they throw the 7 day satisfaction guarantee at you. I will be escalating this. Sorry the entry is so long, but thought it might be of interest.
August 24, 2008 at 5:02 am |
Yep! I was scammed also. I didn’t realize it though until I opened this up. WOW! I had no idea! I paid over $60 for a lifetime membership almost two years ago. Boy do I feel stupid! I guarantee you that I will do whatever possible to get my money back though! Good luck to the rest of you who made this same mistake. I hope that you will all pursue this. Take back what is rightfully yours! I know that I am, and I’m also going to research a little better next time before paying for something like this over the net.
August 25, 2008 at 5:33 am |
Yay I say like all outhers who already payed for I feel bad for them, because we should never pay for anything that we already payed for since we pay for Internet ansd every thing else sould be free.
August 27, 2008 at 4:22 am |
thank you
August 27, 2008 at 6:34 pm |
es lo mejor
August 27, 2008 at 9:39 pm |
yay its free
August 27, 2008 at 10:12 pm |
HI. I’m very sorry for knowing that the MP3 Music (fraudulent site) got me. The’ve charging me monthy payments, plus the enrolment I stupidly did. I don’t know how to get them. I doesn’t show to whom I can call or send a request for reembursement. If any of you guys could help me I’d appreciate! Thanks, Jakeline
September 2, 2008 at 6:19 pm |
i paid for it will they keep taking money out of my account?
September 6, 2008 at 10:29 pm |
It would have been nice to know that it was a fraud BEFORE paying for it, isn’t there someway of letting people know??????? I got an email from you people and asked to join, so I did and now I find out I was scammed.
September 7, 2008 at 6:47 pm |
This is a huge scam,I fell for it twice.They make it sound like u just click a movie and watch it,no such thing. U go nowhere.There are no pretty movie player skins like in the picture. All u get is links to someone elses browsers.Tomorrow im going to my bank to have the fraud dept to open there investigation.
September 7, 2008 at 10:33 pm |
how can i get it free
September 10, 2008 at 4:41 am |
To all those who think the people who paid for frostwire are idiots. Shame on you. Can and am sure it has or will happen to you, one way or another.
Considering how many people pay for it thinking its the right and legal way to download frostwire. Considering the small fee, and limited time people have, things get done in a hurry without reading the fine print. At least we are lucky for the small scam fee and have learned a lesson. I hope when or if you never get scammed folks out there ever do, I hope its for a small amount to. Oh shame on all those misleading companies doing all the scamming. What goes around comes around.
September 14, 2008 at 3:14 pm |
I can’t believe all of this I didn’t even know that these websites where scamming people.I have had frost wire for over 3 years now and never once was asked to pay anything. Im glad to know this now so I can let others know what is going on with it.I have referred this software to a lot of people
September 20, 2008 at 5:02 pm |
this is great!!
October 4, 2008 at 5:24 pm |
Anyone who got scammed:
You can’t get mad because if you knew anything you would have researched Frostwire before you paid anyone any money. It’s not necessarily your fault but you’re more to blame because you weren’t careful enough. Always be 100% certain a website is legitimate BEFORE you put any of your credit information in, once they’ve got it, they can take whatever they like – not just a bogus membership fee.
Wikpedia, McAfee Siteadvisor, or even just a bit of cautious Googling will soon put any of your doubts at rest about any website before you give anyone any money – look for forums, they’ll have the most honest advice.
Hope you all get your money back, and for the future, don’t give your credit details away!!!
F
x
October 8, 2008 at 10:47 pm |
i think its a wonderful webstie i would tell people about it.
October 11, 2008 at 2:41 am |
If one looks long enough you can find a Blessing and a free one as well. I was very impressed to see so many positive comments about this website. I was very pleased to see that there is some out there who don’t mind giving up something good for free. Thank You!
October 20, 2008 at 5:22 am |
STAY AWAY FROM THIS WEBSITE!!! It is NOT a valid website. They slink into the “real” product and take your money for sites which are free (i.e., FrostWire). I had already paid with my credit card, and I just now went to their “live chat” area and told the agent I wanted my money back. Make sure to keep a copy of your transcript! I should now be getting my money back, but they are not ethical!
October 23, 2008 at 1:13 am |
hello to all-i just found out my credit card was being billed as a private detective/summons server.this is the fraud.if anyone wants the number contact jeff at jpia@wi.rr.com thanks jeff
October 23, 2008 at 3:51 am |
I paid almost 90 dollars for a lifetime membership and this was almost a year ago. Do you think that this can still be refunded? Also I have the hardest time getting connected in order to download music or anything else could this be connected to the scam?
October 27, 2008 at 8:10 am |
I got scammed as well 2 hours before I read this last night. First thing I did was Email MP3 with the following
I joined Frostwire today and was tricked into paying the sum of £36.85 (7UN92138XM921414W) to Saphie Number One or MP3helpdesk.com.
Please refund my payment as I now understand that Frostwire is free and MP3 has no authorisation to charge for this.
I will start a paypal claim to get monies refunded if I do not receive a suitable reply in 72 hours
2nd thing I did 10 minutes after sending it was to lodge a dispute with paypal claiming item “Significantly not as described” but added another line for Paypals benefit.
From Buyer – Graeme Taylor
26/10/2008 13:11 PDT
I joined Frostwire today and was tricked into paying the sum of £36.85 (7UN92138XM921414W) to Saphie Number One or MP3helpdesk.com.
Please refund my payment as I now understand that Frostwire is free and MP3 has no authorisation to charge for this and has done so fraudulently, I also understand that there have been inumerable compaints of similiar actions against MP3 for this practice.
I will start a paypal claim to get monies refunded if I do not receive a suitable reply in 72 hours
This morning my money has been refunded
and Email from MP3
Hello Graeme,
Thank you for your mail.
I am sorry that you have decided to cancel. As per your request, I have cancelled your account effective 10/27/2008. Also, all the charges on your account has been reversed.
Should you need anything else, please let me know.
Regards,
Russelle
CeoMp3HelpDesk
I have checked my paypal account and it is there.
Hope this helps anyone needing help.
November 1, 2008 at 6:58 am |
wat up?
November 2, 2008 at 11:04 pm |
I was just scammed by a place which said clkbank on credit card company. I paid $24.95 for a year service for frostwire. I am not dumb or stupid, thank you, to all of you inconsiderate people, who have posted such appalling words to those unfortunate people, who have never heard of Frostwire or other applications. The internet is a vast place and we can’t be aware of every single computer software program or application available. If you are aware of every one of them, perhaps you should entertain the idea of a life, a job, or something more to fulfill your time, rather than surfing the internet, 24/7! I will be requesting a refund, as well as contacting payment source. (I paid via Paypal) to open a fraud investigation. I appreciate you letting people know about such fraudulent activity taking place. As you can see from the boards, there are many people who have been taken advantage of, when you provide such a wonderful free service. When I receive my refund, I know I will be making a contribution to your free site, I would suggest others who reclaim their monies do the same! It is the caring, honest, people like you who make the world go around! Thank you!
November 4, 2008 at 9:46 am |
Mi comentario es bien sencillo, solo que me encanta la musica…
November 4, 2008 at 12:03 pm |
wow i didnt even know that had websites that charge you for frostwire
November 9, 2008 at 11:11 pm |
i allready paid twice for frost wire-its scandal!!!!!!!!!!!
November 10, 2008 at 12:26 am |
anyone who wants frostwire for free…get it off of download.com and search for frostwire or just use http://www.frostwire.com to get it….COMPLETELY FREE OF CHARGE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!GET A REFUND IF U ARE PAYING ANYTHING
November 10, 2008 at 10:13 pm |
bacana demais.
November 11, 2008 at 9:53 pm |
frostwire is the best for downloading every thing you need i’v been useing frostwire for 3 years it is the best very thank you verry much frostwire your the best.
November 12, 2008 at 5:23 pm |
cool stuff!!!
November 12, 2008 at 5:25 pm |
ausome job frostwire you rock.. thanks!!
November 12, 2008 at 5:27 pm |
#1 in my book.
November 13, 2008 at 6:27 pm |
My cousin show me this program and its very good ngratulation
November 16, 2008 at 3:48 am |
100000000000000000000000000000 TIMES BETTER THAN LIMEWIRE
November 17, 2008 at 11:41 pm |
this is cool
November 21, 2008 at 3:19 am |
Hey has anyone gotten ripped off by “Snappy-music” ?
i got ripped off quite a sum of money for a “one day special” lifetime membership.
November 21, 2008 at 10:19 pm |
o my goshhh!!! this is 10000000000000000000000000000000000c000000000000000000000000000000000 times better than lime wire! i’m serious!!!!
November 25, 2008 at 12:52 am |
kool
November 25, 2008 at 7:29 pm |
this is so cool
November 28, 2008 at 5:43 am |
this is better than some of the others.
November 29, 2008 at 6:30 pm |
Thank you all at frost wire/happy holidays to all. From:C.T.C.
November 30, 2008 at 3:23 am |
its great
an i didnt get scammed
November 30, 2008 at 7:43 pm |
me encanta
December 1, 2008 at 3:59 am |
top of the line!!
December 1, 2008 at 4:00 am |
you guys rock, thank you
December 1, 2008 at 7:19 am |
THey got me too , my daughter laughed and said, “that’s wrong ,Dad” I’m gonna call card co. 39.95 (ouch ! )
December 2, 2008 at 1:00 pm |
I purchased it from snappy music for 2.99 a month!
December 2, 2008 at 1:08 pm |
stay away from snappy music they dont show that you are buying frostwire until you get the download. wow! all this time and I never thought about it being fraud! Thanks for being so helpful!
December 3, 2008 at 12:37 pm |
how can you suckers get caught? look around the bloody net for information before you pay for anything!. Also you have paid for crap that at every turn downloads some shit that triggers off virus detection software. jack that lot in, get rid of it and go to somewhere like use-next and get speed and a bit more security. I took this crap off and went back to ares or downloaded bit torrent and went to the torrent sites on the net. google this stuff first before you part with your money. you must really be some of the stupid ones who also send private info to e-mail scams saying that they are from banks or building societies. Grow up, get wise or tripple check.
December 3, 2008 at 5:53 pm |
I have been scammed for a lifetime’s membership under the guise of MP3 Music HQ.com for which I paid £33.88 and they have been taking £9.88 per month since then. I spoke to some guy called John and he told me I was calling him in the Phillipines – from the UK – I told him to cancel any further payments – I hope this will be done. I feel completely swindled! How do I get my money back – are they (helpmedownload) legally liable to give me a refund?
December 6, 2008 at 5:21 pm |
hello, I just recently purchased frostwire, but brought another computer, and I may need my liscense key, or the codes to access my frostwire software… please help
here’s my email address, I know that I am in you data banks as a recent customer…
willie_lw@yahoo.com
much thanx!!!
December 7, 2008 at 1:20 am |
why not use frostwire
December 12, 2008 at 6:02 pm |
Thanks for the heads-up…I was under the impression that FrostWire charged a fee, and I’m in the process of trying to get my money back for charges incurred 12/28/16 through 2/28/08. So far I’ve contacted mp3musichq.com, my credit card company, and mp3musichq.com again, and only have the promise of one-month’s refund. Someone suggested contacting the police, so that’s my next step. Wish me luck!!!
December 14, 2008 at 6:05 am |
I paid 34.95 for frostwire lifetime membership through clickbank*com and realized almost immediately afterward that I had been scammed. I have requested a refund and already called my bank. they are aware of the scam and we must wait to see if they dARE to charge my card, since I emailed them immediately after ordering to say to CANCEL.
It will be resolved, one way or the other, of thast I am sure!
December 14, 2008 at 2:50 pm |
Yah know, all these people that got “scammed” and i mean no offense to anyone but they are oblivious to some of the trivial things, when your on google.com it says “Sponsored Links” and that right there means, “WE PAID TO HAVE OUR NAME HERE” and with that being said, anyone who paid to have their name up there probably isnt what you want if your looking for something like frostwire.
Also as a side note to anyone who has been fooled by this, if you ask what your paying for and they say “Customer Support” run, and run fast in the opposite direction, cause thats a red flag for anyone who shops online for things.
And lastly to finish my little rant here if ever a company asks for your credit card info make sure you know who they are, what your paying for how much your gonna be paying for for how long and all that vital info. you wouldnt walk into a car dealer and say eh let me get a car and then just sign the paper without looking and then next thing you know your facing either defaulting on a payment cause you cant afford it or your so far in debt and paying for something for the rest of your life. Its common sense people and some of you seem to have none.
/endrant
December 20, 2008 at 1:01 am |
I purchased frostwire for the lifetime of 30 something dollars and have nothing but problem’s. What joke. Try to make a cd….Good luck. The company was mp3 music hq.com.
December 20, 2008 at 5:15 am |
I just purchased frost wire for 24.99. how do i get my refund?
December 22, 2008 at 5:25 pm |
thanks frost wire you are 1
December 24, 2008 at 12:26 pm |
THIS SOFT-WARE IS THE BOMB BABY.I WAS USING ARESULTRA FORMALLY FOR THE PAST TWO YEARS FOR A LIFE TIME MEMBERSHIP FEE OF$35.00.I MUST SAY THIS,THEY WERE FUCKING COOL TOO.I JUST STUMBLED OVER THIS FROST-WIRE SHARING WEB-SITE BY ACCIDENT BECAUSE I COULD NOT GET MY ARESULTRA TO CONNECT OR GO LIVE ON LINE.I TRIED OUT K-LITE PRO & LIME WIRE I WAS NOT SATISFIED WITH THEIR FILE RETRIVING CAPABILITIES & THEY WERE TOO FUCKING SLOW FOR MY LIKING,I WAS`T IMPRESS ONE BIT LIKE I WAS WITH MY ARESULTRA SOFTWARE.IT`S LIKE MY WHOLE WORLD CAME CRASHING DOWN WHEN I DISCOVERED MY ARESULTRA WAS`T RESPONDING AT ALL.I AM YET TO TESTIFY OR SEE HOW EFFECTIVE FROST-WIRE IS.IT`S REALLY COOL THOUGH.IT`S LAY-OUT GRAPHICS,FILE PRESENTATION & IT`S FILE SEARCHING CAPABILITIES TO DETAIL IS FAR BETTER THAN ARESULTRA I MUST TESTIFILE TO THIS %100.SPLENDID PIECE OF SOFTWARE.KEEP IT UP MATE,WICKERED.
December 26, 2008 at 12:42 am |
thank you for frostwier i love it
December 26, 2008 at 12:46 am |
THANK’S IT’S GREAT
December 29, 2008 at 6:55 am |
Ha, I just got scammed by mp3MusicHQ.com as well. They advertise a yealy membership for 1.49 per month (US dollars) which seemed reasonable but I was charged an additional $14.97 for “New Releases and Technical Support” for a grand total of $32.85 for one year membership. I managed to get them to agree to reverse the $14.97 charge and got an email of the transcript of my conversation with their Customer Support. The second I finished with them I found this website, read over it, and immediately contacted them back again demanding a full refund, which they agreed to as well. I plan on contacting my credit card company as well regarding this and any possible future charges from same.
BTW Snatch Sniffer…I DID Google for Limewire and somehow ended up with some bullshit pay-for spinoff of Frostwire. Yes, I will chalk it up to being dead tired on my feet and not thinking too clearly, but for the love of God, GET OFF YOUR BLOODY HIGH HORSE. Everyone is entitled to make a mistake once in a while, even you.
December 30, 2008 at 5:44 pm |
I can’t believe how stupid some people are, some of the people here deserve to be scammed. Reading these replys has given me good laugh. Really some people should not be allowed to use computers.
January 1, 2009 at 1:29 am |
I love to use frostwire to download music
January 1, 2009 at 1:30 am |
frostwire is a good virus free and adware free site to work on
January 2, 2009 at 5:53 am |
I got scammed just as well I purchased frostwire but for the protection of viruses this was about two years ago but for the past yr and ahalf I’ve been trying everything to get them to stop charging my account but my bank wants to charge to block it but i feel why should i have to be charged for something I don’t want they gave me the number of the biller but i still don’t get a answer the phone rings and rings. To top it off I ended up with viruses. Is’t that a laugh…………………I need answers please help
January 2, 2009 at 10:07 am |
Never scammed and will never be. Download FrostWire @ http://frostwire.com
Not on another website..
January 2, 2009 at 4:36 pm |
It appears that I have been scammed, and charged (more than I aked signed up for) by MP3MusicHQ.com. However, I did not find out about the FREE part until I sought help from this page,when my computer would not connect to frostwire in the first place. How was I supposed to know in advance? We don’t all spend all our waking life surfing the net. So thank you, Debbie, for those few sympathetic words. Now to try to get my refund.
And start a fraud proceeding.
January 2, 2009 at 5:16 pm |
AN UPDATE to the last posting;
After reading a few of the postings here, and adding my own (see above), I emailed the MP3helpdesk demanding a refund. I returned to my inbox 10 minutes later and I got cofirmation of my refund. Phew.
One further comment….there are a lot of very rude people out there….and I do mean on this forum.
January 4, 2009 at 6:38 pm |
I was also scammed by this website!! I have received several viruses from this website… When I called to demand a refund they told me that they are unable to access my account at this time because they are experiencing technical difficulties.. BULLS**T. I have e-mailed the helpdesk and hopefully will receive a full refund. Thanks for the website.
January 4, 2009 at 7:22 pm |
Thanks God for this website. I was just scammed a few minutes ago. I was looking into LimeWire and somehow ended up on this website. The whole time it had the Lime Wire logo.
Fen – same thing happened to me. It was $0.99 a month for two years unlimited downloads etc. It just so happens that I couldn’t log in properly and got out and “re-goggled” Frostwire itself and this blog came out.
I didn’t even bother calling MP3MusicHQ. I just called my credit card company and cancelled the charge. I reported them as well, and cancelled my entire credit card so there will be no future fraudulent charges.
By the way for some “mean” people who post, I am very careful but this time I was scammed because it didn’t look like I was navigating to a different site.
January 5, 2009 at 10:34 pm |
i pd the 50 buck for it and now it is *ucking up. did know it was a scam. have no idea how to get my money back.
Bites
January 6, 2009 at 1:51 pm |
good
January 7, 2009 at 6:56 pm |
Frostwire is Limewire’s clone. All that’s different is the name and the color. What makes YOU so special?
January 10, 2009 at 10:39 pm |
I totally love it
January 10, 2009 at 11:04 pm |
been cammed tonight!! went oto so called limewire page. charged me £38.63. contacted bank straight away and they are going to look into it but cant untill it comes out my bank.
January 12, 2009 at 10:39 am |
Is there anyway to get the money paid for it back? Ive just been charged £42.78, although they stated £12!!!! Help!!!!!
Kathleen
January 12, 2009 at 5:32 pm |
I have used frostwire for a few years now…no problems ,,easy to use,,i have recommended ot to a few friends..thx
January 13, 2009 at 2:16 am |
I tried to get a refund from MP# Music HQ and they told me that since I purchased a lifetime Membership for $37.71 back in Oct 07, that they will not refund my money. I told them that it was a fraud case since they charged for something that I cant use. Never been able to download anything from here. They refused to listen to me and I threaten to have the Attorney General office get involved. They could care less. So I hope that I can get my money back. If not I will handle that. But I agree with FrostWire that these people need to be stopped or shut down.
January 20, 2009 at 1:50 am |
I paid for a lifetime subscription to frostwire, but there has been a firewall blocking frostwire from accessing the internet. How can I fix this?
January 21, 2009 at 7:59 pm |
I was scammed by Mp3 music as well, I was going to call and cancel services today anyway but when I found this site and realized I was being scammed I called Mp3 Music’s customer support. After an initial hold time of about 20 minutes I spoke to a representative who was friendly but was initially unwilling to refund my money. I said that I wanted a refund for paying for free downloads and free customer support and then was told I would have to pay a $9.50 charge for refund after my 7 day trial. I said that I would not pay to fee and that if I had to I would call the BBB, state attorney and anyone else Icould think of to report them as a fradulent business, citing my own problems as well as this blog as a list of examples. After about 2 more minutes on hold they agreed to refund my fees, almost $60 worth…..I was charged 38.51 initially and a little over $10 a month since then. Thank you to frostwire and all you, In 5-14 days I will see if what Mp3music promissed in my refund will happen or not
January 24, 2009 at 5:52 pm |
I been hearing good things about this web.
January 24, 2009 at 5:54 pm |
thank you!!!
January 24, 2009 at 6:19 pm |
I was wondering what was the number if you were scammed; I just payed 9.95 thank you
January 24, 2009 at 11:05 pm |
paid for lifetime membership ages ago never ever got it
January 29, 2009 at 3:38 am |
a like frostwire
February 1, 2009 at 12:32 am |
I love frost wire because I canget all the old song’s from Brazil that you can’t buy in stores anymore
February 1, 2009 at 10:14 am |
I just paid 299 pounds for a lifetime membership. Did I pay too much?
February 2, 2009 at 4:03 am |
Just for clarification, I believe most of us that were scammed by MP3Music.com were actually trying to get Frostwire and ended up with the knockoff Limewire in addition to being charged for it. Perhaps Limewire itself is not bad, it’s just the sour aftertaste of being charged for something that should have been free, the headache of chasing after our money, and arguing with service representatives to put an end to it all. I will look into Frostwire again, albeit very, very cautiously. Good luck to everyone in this same boat.
February 2, 2009 at 4:12 am |
Addition to above post –
Yes, I too have heard good things about Frostwire, that’s why I went looking for it in the first place.
MP3MusicHQ.com SUCKS, heh.
February 6, 2009 at 11:58 pm |
Yeah yeah…. i got done too! I’m not a big computer geek or anything but i love my music and when i found out about frostwire i wanted to get it. I had to send 3 sms’s to get a code that would allow the download to begin, costing $3 per sms. Suffice to say, i got NOTHING! and now i don’t know how to get a damn refund from an sms??????
February 8, 2009 at 7:43 pm |
love the web site
February 8, 2009 at 7:44 pm |
thank u
February 8, 2009 at 7:49 pm |
thanks now how do i start
February 8, 2009 at 9:06 pm |
im just downloading my friends say its amazing i thought id try it because i down loaded lime aire and it gave my p.c about 15 virus’s and i got vista i didnt know here that many types for vista i hope it work
February 9, 2009 at 1:32 am |
Frostwire is off the hook is how my boy described it to me. He said that I would be in music heaven!
February 9, 2009 at 2:33 pm |
Gostaria de saber se não tem uma página em português (Brasil), pois para poder fazer download ficaria mais fácil. Obrigada.
February 9, 2009 at 6:12 pm |
LIMEWIRE $32 rip-off……I’ll get even!!!!!!
February 10, 2009 at 5:25 am |
Hey can somebody give me the number to call to get my refund. This sucks I too was trying to download limewire and ended up with this crap. Surprise there is no contact information. Rediculous.
Appreciate the help, ASAP!
February 10, 2009 at 4:11 pm |
frostwire how were we ever without it?
February 11, 2009 at 1:42 am |
i also got scammed yesterday but i thought i was buying virus protection – obviously not. Thanks to this page I sent a few angry emails and have been promised a full refund. Phew, thanks very much!
email them at either
ceo@mp3helpdesk.com or support@mp3musichq.com
they both work. And if they ask for a cancellation fee tell them to get lost.
February 11, 2009 at 1:45 am |
you should email them michelle. It works just as well and you get a reply back from them straight away instead of having to wait on the phone and also pay for the phone call.
February 11, 2009 at 8:27 pm |
I was asked to pay £3.00 a sms for 3 texts, so £9 in total, from a mates contract phone, will they keep taking this money from me and how can i stop this one?
February 12, 2009 at 7:43 am |
I via a search for Limewire, filled out all that was required and paid $34.95. I had never even heard of Frostwire. I’m not that computer savy and I guess I’m ‘naive’. I’m not a ‘young’ person either and I don’t have money to waste. No matter what I did, I could not get any music to play, let alone anything else. The phone number given was phony.
I used PayPal. So I entered Frostwire.com into the search bar and I got this site. Boy did I feel like a fool but also very angry. Because of the people here giving a workable number for MP3, etc., I called the number and got a woman (I’m sure it is not the U.S.0believe it is Philippines) who
told me they would download again to which I replied. She sputtered all sorts of things but I was adament and then when she said there would be a $9.00 fee I really blew up. I told her it is all a scam and they should all be arrested and demanded ever cent I paid.. She tld me to hang on and then came back on and said there would be a total refund.
I got an email confirmation. I’ll keep checking my band account to see that it is taken care of. I don’t understand why everyone doesn’t bombard the ‘powers that be’ and demand something be done. Most people will just let it be once they get their refund. It’s time to care about others and also to send a message to other online scammers.
Can someone please post just where these complaints need to go. I deleted anything having to do with their download and then downloaded the FREE Frostwire. I love it; I’ve been playing it continously for hours.
Thank you people who posted info to help others. I hope this will help someone. The number I called is: 1-800-978-7657.
February 12, 2009 at 9:09 am |
Well I think this program is amazing, sorry to all those people that got ripped off, but im making a donation to frostwire.com for all their hard work and effort.
XD. Excellent.
February 12, 2009 at 10:19 pm |
Just found out about this from a friend, I will thank her
February 12, 2009 at 10:19 pm |
thank you
February 12, 2009 at 11:54 pm |
i really like this program
February 14, 2009 at 9:16 am |
wow i wish i had read this b4…they got me!!!!
February 14, 2009 at 7:43 pm |
I LOVE FROST WIRE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
February 16, 2009 at 7:58 am |
i paid $23.97 for frostwire. Was i scammed?
February 17, 2009 at 12:50 pm |
Just found out about frostwire,good program,about the same as limewire but does`nt slow my computer down as much.Still liked the old WINMX though,wish we could get it back.PS i make it a rule never to pay for p2p programs,there are enough free programs out there that you should never have to pay for them.
February 18, 2009 at 4:23 am |
i found frostwire on a website (kick~back) from google and i knew that limewire was free so i thought that frostwire was just the version that you have to pay a subscription to and a few days later i went to update frostwire and learned that it should be free it kinda blew my mind when i found out and i called and they said that they where charging me for a tech support ( i work on comps and hardware for spare change) why i would need tech support i dont know but to make a long story short they charged me not ONE but TWO payments of $38.73 and i got really pissed and told them that they would here from my local P.D if they did not refund my money so they inturn said three too five business days.
i made the reference that they could have atleast used lube when trying to screw me
i would also like to give the name of the company that did this
HELPMEDOWNLOAD.COM
there number is 1-800-978-7657
speak with a guy named DEE his badge number is 220
(he likes to be hollared at) wink! wink!
i hope all this helps someone else out there
February 19, 2009 at 1:19 pm |
I wonder how people can survive on the internet if they get fooled so easily…
February 24, 2009 at 2:57 am |
es padrísimo
February 24, 2009 at 5:50 am |
get it its great
February 25, 2009 at 3:16 am |
love this program
February 25, 2009 at 4:40 am |
everyone out there lookin at this should really download frostwire hehe it’z the best music website!!!!
February 25, 2009 at 5:02 am |
sup peeps new to this peace out
February 25, 2009 at 6:50 pm |
googd
February 25, 2009 at 6:51 pm |
dont go on fake websites
March 7, 2009 at 9:49 pm |
I got scammed too. Didn’t realize it till we downloaded it on another computer in the house. To find out it was free blew my mind. I sent them an email because they were ”
conviently” colsed. Demanding a refund if not I will take further action. By going to the bank and fighting the charge. Some nerve people have…… When we are at our lowest as a whole country, it amazes me that people are suck A*%holes.
May 12, 2009 at 12:51 pm |
most of them are from overseas,but they’re still A*%holes
March 8, 2009 at 8:36 am |
thats kool
March 10, 2009 at 12:48 am |
dont go on fake websites,they r just tryin to get money that people sometimes dont have!!!SO DONT PAY,JUST GO TO THE REAL FROSTWIRE(www.frostwire.com)
March 12, 2009 at 11:44 pm |
dont go on fake websites
March 13, 2009 at 10:18 pm |
yo sweet
March 15, 2009 at 5:21 pm |
I’ve been a user of Limewire Pro for quite a while now. I must admit they have a pretty good P2P program. But it seems that when I update to a newer release (usually good for about 6 months), they come out with a new release a week later (which costs more of course). I have only paid them twice on the past years, so I guess I won’t be sending them any more money for future updates. I haven’t tried Frostwire yet, how does it compare to Limewire Pro? On a side note, I noticed some Frostwire users on my uploads.
March 15, 2009 at 8:18 pm |
hi there frost wire kicks ass
March 16, 2009 at 1:40 am |
Frostwire is the koolest website i’ve ever seen.It’s better than ARES.
March 16, 2009 at 1:51 am |
i LOVE frostwire!!!!!!!!!!!!!!!!!!!!=)
March 16, 2009 at 3:21 am |
frostwire rocks
March 21, 2009 at 8:22 pm |
thank you
March 21, 2009 at 8:24 pm |
I think this website rocks
March 22, 2009 at 12:05 am |
it rules
March 22, 2009 at 11:47 am |
My dad paid about £16.50 for FrostWire at mp3downloadhq.com but we got our money back and reinstalled FrostWire from the official website. Avoid mp3downloadhq at all costs!!!
March 24, 2009 at 12:00 am |
good
March 24, 2009 at 2:42 pm |
I PAID FOR FROST WIRE TOO..I WAS TRYING TO DOWNLOAD LIMEWIRE…ASSUMED IT WAS AN UPGRADE TO FROST …DOWNLOADED IT ..PAID !!! AND FOUND OUT I WAS CHARGED 63.68 ON MY BACK STATMENT THROUGH HELPMEDOWNLOAD.COM….I CALLED MY BANK.
March 29, 2009 at 7:30 pm |
i download and paid for for frostwire but it will not open. what’s going on?
March 29, 2009 at 9:15 pm |
i love frostwire
March 29, 2009 at 9:17 pm |
i already have frostwire
April 3, 2009 at 5:31 am |
i love this shit
April 4, 2009 at 1:51 am |
I LOVE FROSTWIRE,IT’S THE GREAT.
April 4, 2009 at 2:37 am |
I am on the frostwire website – how do I download this to enable me to put the songs onto my mp3 player? very much a beginner here – step by step please…. And I can’t seem to access limewire without paying – thought it was a free site?
April 4, 2009 at 10:06 pm |
i need frost wire how do i get it
April 5, 2009 at 3:15 am |
i cant wait to try it
April 5, 2009 at 6:01 am |
FrostWire (FW) by far, is the best client there is! I am one of the lucky ones who was NOT charged for it, and I have ALWAYS gone to FrostWire’s offical download site – I’ve never had popups, virii (viruses) or spyware/adware, and the system has NEVER crashed as a result of FrostWire.
There are, however, some music download sites that do charge a fee – either per downloaded mp3 or per visit – whichever is the greater profit for the company behind it. Always be aware of any sites that promise ‘unlimited music downloads’ or ‘all the free music you want’ – there’s always hidden charges and/or a registration process which allows them to scam your personal information and subsequently steal from you. I would NEVER trust a p2p client that attempts to charge for ‘technical support’ – this option should be free like the client. I wouldn’t recommend anything else. I say 2 thumbs up to FW!
April 5, 2009 at 6:48 am |
Final note: if you are being charged or are paying for it in some way – it is NOT free.
LimeWire Pro is an example of this. Go with FrostWire!
April 5, 2009 at 7:12 am |
TO CLARIFY: “LimeWire Pro is an example of this.” – meaning the tech. support etc., not the original legit software price. In any event, I’m sticking with FrostWire – it’s easier to use.
April 6, 2009 at 2:29 am |
i guess i got scammed i pay for a year trail
but i will have this investigated and someone will pay for this besides me.
April 6, 2009 at 6:25 pm |
thanx
April 6, 2009 at 11:39 pm |
they oldways shot off my pc when i want to downloud
frostwire pleas help
April 7, 2009 at 1:11 am |
thanks
April 15, 2009 at 2:06 am |
idiots.
get linux.
April 15, 2009 at 10:38 am |
When downloading i was asked to send an SMS for getting a entry code. I’ve got that code but only after receiving 4(!) SMS’s which cost me each 1,50 euro’s!
June 18, 2009 at 6:18 am |
me too. my sister asked me to sms 19982889 with the word code for her coz she didnt have any credit on hers, i had to send the word code, then cod, and cod again (wtf?) got got sent a code which didnt work. My (blonde) sister insisted she was on the right website… then tells me it supposedly costs $3 per message. Im going to head out to hers now and see what the heck she’s done – apparantly now she’s trying to DL limewire but she’s on the wrong bloody site! grrrr…
i hope its not a subscription service, im on a plan so i wont know what ive been charged til next month……
April 16, 2009 at 5:11 pm |
I too was scammed. I paid for a lifetime subscription for my grandson and he tried to download music to his ipod and couldnt. I decided to try for him this am and ran into this. I am so grateful…I called this company 1-800-978-7657…I will be getting my money back, except for $9.95 within 5-10 days. They rattle on and on, but finally i will be getting most of my money back. I see here that it has been going on for over 2 years and they are still going…something needs to be done. I myself will be writing to the BBB and I hope a lot of you will as well…they need to be stopped. Is there anything you can do Frostwire to help, these scammers are giving your site a bad name.
April 17, 2009 at 6:03 am |
Thank u but it does not work i need help!!!!!!!
April 17, 2009 at 8:01 am |
I got done as well – have just emailled the company as could not get through on lines what else can I do. Feel shut a bloody fool – £65.58 it cost me no confirmation email nothing only found out when checking my bank details. Any advice????????
April 19, 2009 at 6:57 pm |
i need my service updated i paid now i cant get downloads lime wire
April 22, 2009 at 4:19 am |
tomas
april 21,2009 never again to limewire it cost me over 300.00
to fix our computer
April 25, 2009 at 7:08 pm |
I paid for limewire and it downloaded frostwire, wtf
April 28, 2009 at 9:58 pm |
I just got scam today ,tryingto get frostwire they said that it would be 2.95 a year they charged me 29.95 to my cc. i called them and they stopped it , Mojo44 and others please call 1-866-998-0515 and they should refund you.
April 29, 2009 at 5:06 pm |
i was recently scammed for $42.34. i have since got a full refund. i thought i was paying for limewire pro but it downloaded on my computer as frostwire. the company that charged me was helpmedownload.com. this is neither frostwire or limewire. the representive said i was paying for tech support. this is a bunch of crap considering i can download frostwire for free and also get free tech support from them. i will download frostwire from their website only as i have enjoyed the selection of songs and quick downloads
April 30, 2009 at 12:45 pm |
I also fell for it – I phoned the GB landline, and after a little Q&A by the agent, she announced that she would refund, but there would be a £5 “service charge” I querried it, she said it was to cover their admin, I said OK, but I am going to report this as a possible scam to my card provider. She rapidly backtracked and said ok to a full refund. She provided a reference nr, but I don’t see how that can work
May 2, 2009 at 10:19 pm |
Please cancelled this order $47.83
member user Id: st45pc
Password: 38tv58
Its not working on my laptob pc.
I will put a stop payment from my bank.
thank you
May 4, 2009 at 5:19 pm |
Yeah they got me too, but I have told the company about it and should get a refund.
May 7, 2009 at 7:56 pm |
I too got scammed, yesterday!! I just called and they were very helpful and they said they would refund all my money (cost $56 for 3 years). Call your credit card provider and let them stop the payment. The number (company) to get your refund back is:800-978-7675 Good luck to you. I hope they are as helpful to you as they were to me.
May 9, 2009 at 3:17 am |
so i dont need to pay anything to download and what about the pres? to talk about creditcards whats that all about…
May 10, 2009 at 9:45 pm |
I fell for this too. The name they use now is MBCONTACT.COM Email:new-music@supporthelp.net 1-866-998-0515
May 11, 2009 at 5:48 pm |
I did it, fell for it hook, line, and sinker!
Just made a call to my credit card company, what a pain these scammers put people through!
They need to hang every last one of them!
MBCONTACT.COM should be first to hang!!
I’ve got the rope!!
Tried their phone number and of course it does not work, go figure!!!
May 12, 2009 at 4:36 am |
frostwire is free and is rly good i like it alot nd it is fast and easy it makes me feel like a real man i love u frostwire i think it is realy good
May 12, 2009 at 4:36 am |
frostwire is goood for u
May 12, 2009 at 4:51 am |
4get limewire n if i kud cuss i wud.. Frostwire da s*** nih
May 12, 2009 at 11:39 am |
mp3 music headquarters scammed me into paying for frostwire.i just so happened in the frostwire support area where they informed me it was free and i was scammed.so i took there advice and called them and firmly demanded a refund,and it worked.my credit card company is also starting an investigation for fraud.thanks frostwire,when i get my refund(2 to 5 days) i’ll be sure to make a donation.
May 15, 2009 at 9:11 pm |
i love this frostwire is a good place for musci
May 17, 2009 at 3:19 pm |
i downloaded frostwire and payed $29.99 for lifetime memebership i cant update frostwire at all and my internet explorer is all messed up and i have no clue what i should do
May 17, 2009 at 5:35 pm |
I cannot download a thing! How do u guys do it?
May 22, 2009 at 4:48 pm |
They got me for 34 bucks!! Now I have to cancel my card but at least I did start an investigation through my back. I hate people!!!
May 24, 2009 at 11:29 am |
I have been scammend also!
May 24, 2009 at 3:38 pm |
http://alledownloads.net/
Sells the product for € 6,50.
I wasn’t smart enough to check the net before I downloaded it..
May 24, 2009 at 7:22 pm |
first timer heard about it from my son
May 25, 2009 at 1:31 am |
peace love much smoke
May 26, 2009 at 6:29 am |
please read and tell if I’m not a victim of scam.I just finish paying for the following from:
watch movies the largest network online (satisfaction 100% guaranteed.they offer Frostwire.
For billing & technical support contact us by:
Email: movies@supporthelp.net
Toll free: 1 866 998 0515
For billing & technical support contact us by:
Email: movies@supporthelp.net
Toll free: 1 866 903 4555
Important Notice: Your billing statement will show a charge by » MBCONTACT.COM
Login page: http://membersareamo.com
Please review the details below.
Order status: approved
Merchant System Order number: 27869816
You have purchased: 3 Years Unlimited VIP Access and 3 Extra Features USD 65.74
Delivery E-mail: j6835@aol.com
Registration time: 26/5/2009 3:30:48 AM
Your billing statement will show a charge by MBCONTACT.COM
You have been charged: $ 65.74 USD
Create your login
Download and watch all your favorite movies now! Get instant access by filling in the information:
Your E-mail:
Confirm E-mail:
Download Instructions will be sent to this email. Your personal info is kept confidential.
Please enter your Promotional Code in the form below.
Online Movie Code :
I want to receive special offers, promotions, and software updates.
Membership Options and Features
3 Year VIP Access and support for only $58.95 $12.97/year – Save $20
2 Year Access and support for only $16.47/year
1 Year Access and support for only $2.49/month
Get the FREE TV to PC Software, with FREE updates and technical support.
Add 300 High-Quality Premium Channels for only $0.99 per month (recommended)
Supercharge my Internet connection with the award winning Download
Accelerator for only $14.95 and download up to 300% faster!
Payment Method: All funds are in USD
Thank you for your assistance. and answer my E-mail please. Thank you again.
June 11, 2009 at 1:26 pm |
yep, this is exactly the sight i went to and i was looking to get movie access. Thank goodness you posted this info cause i couldnt remember the companies name!! This is crap!!!
May 26, 2009 at 2:16 pm |
I signed up for frostwire in error. I was trying to get to the apple site for apps. I want to cancel my frostwire subscription.
May 31, 2009 at 10:45 am |
Having broken my own golden rule I guess I now have to face the consequences. I am always telling my friends NOT to download in exactly the way I did. The only reason I downloaded it from an email link that was sent to me was because I thought a friend had sent it and didn’t read it properly. They sent me a Movie Code: 8253 with a link to http://infobedition.com/re.php?lnk=1203492400I and I was charged by a company called MBCONTACT.COM who claim to operate out of Panama – LOOK OUT FOR THEM!
May 31, 2009 at 11:49 pm |
Dear Customers,
I am a customer service rep of helpmedownload.com.. I apologize for your negative experience. We will be more than happy to resolve your issue either via web chat below, or email, or calling our toll free number.
Thank you for your time,
HELPMEDOWNLOAD.COM
US Phone Support 1-800-978-7657
UK Phone Support 0808 238 0026
AU Phone Support 1-800-469-290
Web-chat is now available!
http://onlinechat.izonetech-ph.com/SightMaxAgentInterface/PreChatSurvey.aspx?accountID=1&siteID=2&queueID=5
Our Operations is available 24/7.
June 1, 2009 at 3:45 pm |
I paid 39.95 for a “lifetime membership” from a website. I cant remember which one, I didnt know that it was free, and I thought it was official because the name Frostwire was on the site, I cant believe that I paid money for it when I didnt need to, and I dont know what to do to get my money back.
June 2, 2009 at 12:18 pm |
I paid $40 for frostwire. how i can get back my money?
June 2, 2009 at 12:46 pm |
just wanted to let you all know that i got scamed but thanks to your postings i called my pc mastercard right away and let them know what they were doing also because you put your card ans said that they could authorize it you will have to pay for the one charge but they can cancell your card and send out a new one so you dont have to have them keep using it also they will do the investigation and they have already been able to cantact them if you are using your bank put a stop payment on they it will cost you 12.50 but it lasts for ever
June 3, 2009 at 11:43 pm |
Hello To All,
I am a customer service representative of helpmedownload.com. I sincerely apologize for the inconvenience and for your negative experience. I just want to inform everybody that we do support the website, http://www.mp3musichq.com and we have Frostwire on that website. If you have questions or concerns and if you want assistance, we will be more than happy to resolve your issue either via web chat below, or email, or calling our toll free number.
Thank you for your time,
HELPMEDOWNLOAD.COM
US Phone Support 1-800-978-7657
UK Phone Support 0808 238 0026
AU Phone Support 1-800-469-290
Web-chat is now available! You can visit the website: http://www.mp3helpdesk.com for online chat support.
Our Operations is available 24/7.
June 7, 2009 at 1:19 am |
thank you for the free frost wire.
June 7, 2009 at 7:31 pm |
My son asked to join Limewire as it is free and like all free offers ended up paying £23!
When I realised the real site is Frostwire I phoned mp3helpdesk and got a refund straight away. I received a confirmation e mail immediately.
If you are not sure who you downloaded the software through check your history.
Regards
June 11, 2009 at 1:22 pm |
I was scammed too. I was looking for a movie and what i thought was frostwire said if i paid 2.59, i could have unlimited access and then my statement read 59.99. Now Im reading this! Im soo upset. Now its gonna be a bunch of crap from here on out trying to get my money back, Im sure!!
June 14, 2009 at 5:53 am |
send info. on about web site
June 14, 2009 at 10:22 am |
I bought a 2 year membership last night, I am gutted, has anyone actually got a full refund from these scammers? And it doesnt actually work, what should I do?
June 16, 2009 at 1:28 am |
it is awsome!!!!!!!!
June 16, 2009 at 5:32 am |
ATTENTION VICTIMS OF FROST WIRE SCAM!!!
Call this number!
US(1-800)978-7657
UK(0808) 238-0026
AU(1-800)469-290
DEMAND your money back and they WILL give it back! They will also try to charge you a $9.95 fee for the refund. Bring it to their attention that they’re charging you a fee to return your money for sumthing you didn’t have to pay for in the first place. They will ‘waive’ the fee.
June 16, 2009 at 7:43 am |
didnt pay didnt get
June 16, 2009 at 11:32 pm |
me parece perfecto
June 17, 2009 at 1:16 am |
i still can’t download how do you guys do it i need help
June 17, 2009 at 5:02 pm |
I JUST GOT SCAMMED BY THESE ASSHOLES. I WENT TO FROSTWIRE AND GOT A SITE I THOUGH WAS FROSTWIRE. SITE WAS CCFIREPY. WHAT A WAY TO MAKE A LIVING CHEATING PEOPLE. THEY SHOULD HAVE THEIR BALLS CUT OFF
June 18, 2009 at 2:49 pm |
Called for a refund, because charge was more than expected. Supposedly, I am getting a refund, will wait and see. Then found this forum. Here is another scam website:
http://fasttvdownloads.com/
thanks for the forum.
June 18, 2009 at 8:50 pm |
I paid for frotst ware and now it doesnt even download the stuff it said it would they are saying the pament is for you perhaps you could request a block or somthing to let peole know ahead of time
June 19, 2009 at 5:43 am |
http://themoviedownloading.com/www2/
I got scammed also by the above site. Cancelled my Credit card will have to dispute the charge.
June 19, 2009 at 10:11 pm |
i paid thirty five dollars yesterday for a lifetime membership to frostwire !!
June 20, 2009 at 5:13 pm |
Thanks Frostwire!
June 21, 2009 at 3:50 am |
This software is under the GPL, while selling it may be trademark infringement, in all other cases what they are doing is entirely legal.
The owners of the FROSTWIRE trademark should send a C&D, but otherwise those companies can sell the code all they want.
http://www.gnu.org/copyleft/gpl.html
http://www.gnu.org/philosophy/selling.html
June 22, 2009 at 4:51 am |
I love frostwire, so far it’s been easier to use than caza and bearshare and I also like it better than limewire. It’s like limewire turbo!
Never pay for anything you download! Only pay for things that will show up at your door, even then take extream caution, do your homework and research it on google. Thanks For Free Frostwire!
Free Frostwire For ever babie!
June 23, 2009 at 5:42 am |
Interested in free frostwire.com
June 23, 2009 at 12:54 pm |
im a green apple in this field. i need help
June 23, 2009 at 7:15 pm |
I too was scammed. I was looking for free music downloads. Came across site that offered this. I was told there was a one time charge of $39.95 for 1 year subscription but slashed to $11.95. I’d never done this before so I did not know that this wasn’t the normal thing to do. Searching around I saw sites that did want money. When I got a confirmation email it was from mdmediaproductions.com for $39.95. I thought nothing of it. While at the beach June 8th my husband called me to let me know that my banks fraud department was trying to contact me. I called them and they asked if I authorized this purchase to this site. I told them no. I thought it was to Frostwire. They immediately cancelled my card and reissued be another one and file a claim for me. I was reimbursed by my bank. When I log onto my laptop a box comes up stating that files appear invalid or corrupted installation. It gives me a a contact site of http://www.Frostwire.com for Support & whole list of files. com.limgroup,Frostwire virsion 4.17,Java Version 1.60_13 fom Sun Micro Systems, Windows XP V51 on ^86. I want this box gone.
June 23, 2009 at 7:31 pm |
Just been scammed by paying 3 year subscription to: yes you guessed it== MBCONTACT.COM.
can`t download movies.
Bastards.
June 24, 2009 at 11:21 am |
I have tried every UK number for this company and none of them work. Can anyone provide me with a number that they have succesfully used recently?
June 24, 2009 at 7:14 pm |
HEY HEY
I just got scammed I paid 34.95 for the frostwire and it was on my credit card…i reported this to my credit card company and they canelled the card…..If you did this from a checking account they have your info and you will have to cancel your account and re open a new one or they will keep draining your account and you will get hit with over draft fees and charges.
PLEASE be aware of this it is a free sight do not fall for it like i did, I reported this so maybe they caught the A@##$5E that is doing this
Cheers
Chaddo
June 24, 2009 at 7:25 pm |
I’m so irritated…i just went to watch the new show Hawthorne..lastnites episode i missed and it directed me to the .org website…and to download..i thought it was free at first but thought it was a trusted site..it first said it was like almost 13 bucks..then after the transacton went thru it was like 60 bucks..what the heck..i just calld my credit card company to stop it…the reason I found this website was because i was having trouble using the actual program and googled for directions on how to use FrostWire….I”m so glad i found this ……..Thanks u guys….
June 25, 2009 at 6:19 pm |
Hello Garry S,
I am a customer service representative of helpmedownload.com. I sincerely apologize for any inconvenience but it is happy to know that you were able to reach us and have the issue resolved.
If you have questions again and if you want clarifications, you always contact us through our Toll Free Number.
You can also send us an email to support@helpmedownload.com.
Or you can visit our Web-Chat, it is available 24/7. Just go to http://www.onlinechat.helpmedownload.com.
Regards,
Helpmedownload.com
June 25, 2009 at 6:31 pm |
Hello Mandy,
I am a customer service representative of helpmedownload.com. I sincerely apologize for the incovenience this has caused you and for the confusion about the charges that you got. If you have questions and you want clarifications about your subscription, we will be happy to assist you regarding your concern. You can contact us through our Toll Free Number
US Phone Support 1-800-978-7657
UK Phone Support 0808 238 0026
AU Phone Support 1-800-469-290
Our Web-chat is now available 24/7. You can visit the website: http://www.onlinechat.helpmedownload.com for online chat support.
Or you can send an email to support@helpmedownload.com
Regards,
helpmedownload.com
June 25, 2009 at 6:52 pm |
Hell Sheena Lett,
I am a customer service representative of helpmedownload.com. I do apologize for any inconvenience this has caused you. But I have checked your record on our system and found out that you alreacy called us to have your subscription cancelled and refunded. It is good to know that you were able to reach us and the issue was resolved.
If you have questions again and want clarifications also, you can always contact us through our Toll Free Number. Or you can send an email to support@helpmedownload.com.
Regards,
helpmedownload.com
June 26, 2009 at 9:40 am |
Crap its free? the site i went to i thought was to download limewire. it took my credit card # and all then said it was downloading frostwire. it charged me 34.99 i think for the lifetime pkg? how do i get my money back? will they keep charging me? now im worried! the site worked good but i know limewire has more people so finding abd downloading what i wanted would be better. i want mt refund, pls advise!
June 29, 2009 at 5:19 pm |
I have been charged on my credit card I want to unsubscribe please let me know how and what to do,
July 1, 2009 at 12:53 am |
frostwire is awesome
July 1, 2009 at 12:54 am |
hey my name is amanda and ive been using frostwire for almost a year and its so cool its alot better than limewiire
July 1, 2009 at 4:35 am |
I can only go so far on frostwire why can’t I get listing s of music like I used to what am I doing wrong?
July 1, 2009 at 7:38 pm |
i think you for this site
July 3, 2009 at 7:28 pm |
Hello Jacob and Jolie,
I am a customer service representative of helpmedownload.com. I sincerely apologize for any inconvenience and also for the confusion regarding the charges that you got and your subscription. If you want to clarify that issue, please do call us through our Toll Free Number
HELPMEDOWNLOAD.COM
US Phone Support 1-800-978-7657
UK Phone Support 0808 238 0026
AU Phone Support 1-800-469-290
You can take advantage of our Web-Chat. Just go to http://www.onlinechat.helpmedownload.com.
Or you can send us an email with your concern to support@helpmedownload.com.
Agin, I apologize for the inconvenience.
Best regards,
helpmedownload.com
July 4, 2009 at 10:12 pm |
I’ve just been scammed for 63.81 USD today for Ares Ultra which I think is now Frostwire. For 3 Years unlimited VIP access & 2 extra features showed up as 12.90 USD on the website. Next my order was approved with the total of 63.81 USD deducted from my credit card which was charged by MBDETAILS.COM. I have e-mailed them to let them know what I think of them. Will my credit card refund me the scammed amount ?
July 5, 2009 at 12:45 pm |
hi im new 2 the internet would like 2 be e-mailed assistance with downloading music movies etc.are u really 100% free thats hard 2 believe alot of sites say that then ask 4 ur credit card number.
July 9, 2009 at 10:06 am |
i too believe i have been conned with these sites.
lucky for me i used paypal so they dont have any of my details, unluckilly paypal can’t or won’t do anytthing about it as it is not an ebay purchase and paypal only refund ebay purchases not anyone elses.
trying to get a refund £23.97 not holding out much hope.
i’m a ventran of the security forces and will do what i can to stop this havening again.
July 9, 2009 at 2:35 pm |
this is my frist time using frostwire i hope it is better than limewire don’t disapiont me.